Senior Software Engineer

100 Salesforce, Inc.; Burlington (MA); On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce is seeking a Senior Software Engineer (SMTS) to join the Commerce Cloud Visibility Team. You will deliver full life cycle software components for our mission-critical enterprise SaaS web applications, supporting CI/CD, and mentoring a multi-site team to deliver high-quality, observable systems.

The role requires strong backend experience in Java, Golang, or Python, plus experience with cloud deployments (AWS/GCP/Azure), Kubernetes, and REST APIs.

Qualifications

• Strong backend development experience with Java, Golang, or Python.
• Experience deploying production code to cloud technologies (AWS, GCP, Azure).
• Experience designing observability solutions for distributed systems.
• Production experience deploying and operating apps on Kubernetes.
• Experience with CI/CD (Spinnaker, Jenkins, ArgoCD).
• Experience developing APIs or REST services.
• Knowledge of build tools (Helm, Terraform, Maven, Gradle).
• Core database skills (SQL/NoSQL) and ability to debug complex queries.
• Ability to share and collaborate via presentations and technical docs.
• Experience developing SaaS applications.
• Familiarity with Scrum in an Agile environment.

Responsibilities

• Deliver full life cycle software components for mission-critical SaaS web apps.
• Support CI, unit tests, and functional automation.
• Lead in defining sub-component requirements and forecast effort.
• Maintain high-quality, stable deliverables and attention to detail.
• Collaborate across multi-site teams and mentor peers.
• Advocate Scrum and Agile practices within the team.
• Drive growth in a fast-paced innovation environment.

Skills

Java

Golang

Python

Cloud (AWS/GCP/Azure)

Observability

Kubernetes

CI/CD

APIs/REST

Build tools

SQL/NoSQL

SaaS

Scrum/Agile

Education

BS or MS in Computer Science or equivalent

Tools

Helm

Terraform

Maven

Gradle

Job description

Job Category: Software Engineering

Job Details: About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Commerce Cloud is the global leader of Cloud ecommerce solutions that enable the world’s most recognized brands to easily design and deploy robust ecommerce sites across traditional web, mobile, tablet and in-store applications. Customers use our highly scalable and integrated Cloud platform to more quickly launch and manage multiple ecommerce stores, initiate marketing campaigns and drive ecommerce traffic on a global scale. We are focused on the continuous development of a cutting edge platform loaded with features and functionality that allow our clients to provide an ecommerce experience unparalleled in the industry.

Team Description

Salesforce is seeking a Senior Software Engineer (SMTS) to join the Commerce Cloud Visibility Team. The team is responsible for providing internal and external facing visibility, extensibility and applied observability to help customers prioritize and solve high impact system health issues resulting in reduced storefront downtime and increased revenue growth. The team maintains full-stack ownership of the observability platform that powers Commerce Cloud monitoring, including all telemetry services (logs, metrics, events, alerts, traces) and the underlying public cloud infrastructure.

• Deliver on full life cycle software components for our mission critical, enterprise SaaS web applications
• Support our commitment to continuous integration, unit tests, and functional automation
• Lead the team in definition of sub-component requirements and accurately forecast project effort
• Provide attention to detail and a commitment to delivery of high-quality, stable deliverables
• Work seamlessly as part of a multi-site, multi-cultural, development and testing team
• Continually evangelize Scrum and an Agile development processes
• Be self-motivated; driven to achieve and exceed committed milestones
• Display strong collaboration skills, including the ability to mentor and be mentored
• Desire to work in a growing, fast-paced environment of innovation

Required Skills

• Strong backend development experience using Java, Golang, and/or Python
• Experience deploying production code to cloud technologies such as AWS, GCP or Azure
• Experience designing and implementing observability solutions for distributed systems
• Production experience deploying and operating applications on Kubernetes
• Experience with CI/CD (Spinnaker, Jenkins, ArgoCD)
• Prior experience developing API's or REST services
• Experience w/ build tools (Helm, Terraform, Maven, Gradle)
• Core database(SQL/NOSQL) skills including ability to execute and debug complex queries
• Ability to share and collaborate with peers via presentations and written technical documentation
• Experience developing SaaS applications
• Familiarity with Scrum in an Agile Development environment

Education & Experience

BS or MS degree in Computer science or equivalent

Preferred Qualifications

• Good understanding of DevOps Concepts and best practices - e.g. ability to debug, optimize code, and automate routine tasks
• Experience troubleshooting full service stack, end-to-end ownership
• Prior experience working with Spring Framework

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.