Senior Software and AI Solutions Project Lead

Service Express; Highland Heights, Northern (OH, KY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Service Express in Cleveland area seeks a Project Manager II - Software & AI Solutions to lead end-to-end software and AI platform initiatives, coordinating with Software Engineering, Product Management, Infrastructure, Security, and Data Engineering to deliver digital transformation projects.

The role emphasizes cross-functional partnership, real-time problem solving, and alignment of business requirements with delivery objectives, spanning initiation through deployment and project closure.

Qualifications

• Experience managing software development, technology implementation, system integration, or digital transformation projects.
• Working knowledge of Software Development Life Cycle (SDLC) methodologies and software delivery practices.
• Experience collaborating with technical teams including Software Engineering, Product Management, Infrastructure, Security, Data Engineering, or similar functions.
• Ability to translate business requirements into project plans and facilitate communication between technical and non-technical stakeholders.

Responsibilities

• Lead the full lifecycle of software development, AI platform, technology implementation, and digital transformation projects from initiation through deployment, stabilization and project closure.
• Partner with Software Engineering, Product Management, Infrastructure, Security, Data Engineering, and business stakeholders to define project objectives, requirements, delivery strategies, and success criteria
• Coordinate activities related to software development programs, enterprise AI platform capabilities, system integrations, automation initiatives, and technology implementations.
• Support software delivery methodologies including Agile, Scrum, Kanban, Waterfall, or hybrid project management frameworks.
• Facilitate collaboration between technical and non-technical stakeholders to ensure alignment of business requirements, project priorities, and delivery objectives.
• Drive user acceptance testing, deployment readiness activities, implementation planning, and adoption efforts associated with software solutions.
• Monitor software project timelines, dependencies, risks, resources, and deliverables while communicating progress and implementation risks to stakeholders and leadership.
• Identify opportunities to improve operational efficiency through automation, technology enabled solutions, and process improvements.

Skills

Project management

SDLC knowledge

Cross-functional collaboration

Requirements translation

Job description

Service Express in Cleveland area seeks a Project Manager II - Software & AI Solutions to lead end-to-end software and AI platform initiatives, coordinating with Software Engineering, Product Management, Infrastructure, Security, and Data Engineering to deliver digital transformation projects.

The role emphasizes cross-functional partnership, real-time problem solving, and alignment of business requirements with delivery objectives, spanning initiation through deployment and project closure.