Senior Social Services Coordinator — Lead Case Management

City of Baltimore; Baltimore (MD); On-site; USD 74,000 - 119,000; Full time

Job summary

The City of Baltimore seeks a Social Services Coordination Supervisor to lead a team handling complex client cases involving social, health, vocational, rehabilitation, and related services for City residents.

The role requires supervising case management and office staff, with general supervision from an administrative superior. Work is primarily in an office setting with potential site visits to clinics and homes.

Qualifications

• Education: Have bachelor’s degree from an accredited college or university in vocational rehabilitation, health, human services, nursing or a closely related health or social service field.
• AND Experience: Have five years of experience in coordinating, monitoring and processing cases involving the provision of health, social, vocational or rehabilitation services to clients, two years of which must have been in a team‑leader capacity.
• OR Equivalency Notes: Have an equivalent combination of education and experience.

Responsibilities

• Oversee and coordinate the management of a variety of complex client cases involving social, health, vocational or rehabilitation services to City residents.
• Supervise case management and office support staff.

Skills

People management

Case coordination

Policy knowledge

Communication skills

Budget monitoring

Education

Bachelor's degree in a relevant field

Job description

The City of Baltimore seeks a Social Services Coordination Supervisor to lead a team handling complex client cases involving social, health, vocational, rehabilitation, and related services for City residents.

The role requires supervising case management and office staff, with general supervision from an administrative superior. Work is primarily in an office setting with potential site visits to clinics and homes.