Senior Social Services Casework Leader

City of Baltimore; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

The City of Baltimore seeks a Senior Social Services Coordinator to manage complex client cases and provide casework direction. The ideal candidate will have a bachelor's degree in a related field and at least three years of relevant experience, demonstrating a strong ability to coordinate services for community residents.

This role includes significant interaction with local organizations, offering a chance to make a substantial impact in the community. Candidates should be prepared to manage multiple cases and respond to various client needs.

Qualifications

• Must possess a bachelor’s degree related to health or social services.
• Minimum three years experience in service provision.
• Ability to handle sensitive information and maintain confidentiality.

Responsibilities

• Coordinate and monitor client cases effectively.
• Guide staff in casework processing.
• Communicate with various agencies and community resources.

Skills

Communication skills

Knowledge of social services

Problem-solving skills

Ability to work under pressure

Ability to train others

Education

Bachelor’s degree in social services or related field

Three years of relevant experience

Job description

The City of Baltimore seeks a Senior Social Services Coordinator to manage complex client cases and provide casework direction. The ideal candidate will have a bachelor's degree in a related field and at least three years of relevant experience, demonstrating a strong ability to coordinate services for community residents.

This role includes significant interaction with local organizations, offering a chance to make a substantial impact in the community. Candidates should be prepared to manage multiple cases and respond to various client needs.