- The Senior Social Media Manager will own the day-to-day execution and continued strategic development of Horizon3’s social media program
- This role combines strong editorial judgment, hands-on content creation, campaign and event execution, employee advocacy, community engagement, and performance-driven optimization
- You will translate complex cybersecurity, product, research, and market topics into clear, credible stories while building repeatable programs that scale social across Marketing and the broader company
- Social Strategy and Channel Ownership:
- Serve as the company’s subject-matter owner for organic social strategy, advising Marketing and executive leadership on audience development, channel investment, content priorities, and social risk
- Own and evolve the social media strategy across priority channels, including LinkedIn, X, YouTube, and X, while evaluating other channels and communities such as Reddit and Bluesky
- Maintain a clear point of view on audience, channel fit, content formats, cadence, and brand voice
- Build and manage an always-on editorial calendar that balances thought leadership, customer proof, research, product storytelling, company news, culture, hiring, and timely industry moments
- Establish repeatable planning, intake, approval, publishing, and reporting processes that make social easier to scale across Marketing and the broader company
- Content Creation and Storytelling:
- Own the development, creation, and publication of high-quality social content that translates complex cybersecurity, product, research, and market topics into clear, engaging stories
- Develop campaign concepts and content packages across formats such as posts, threads, carousels, short-form video, event coverage, employee spotlights, and executive amplification
- Partner with subject-matter experts to identify strong stories, ghostwrite or refine content when needed, and manage review through publication
- Maintain a distinctive, authentic, confident, and technically credible brand voice across channels
- Campaigns, Launches, and Events:
- Develop and execute social plans for product launches, press announcements, webinars, campaigns, customer stories, industry news, and rapid-response opportunities
- Support event promotion and live coverage, including speaking sessions, booth activity, networking moments, videos, and post-event follow-up
- Coordinate social amplification with Product Marketing, PR/Communications, Field Marketing, Demand Generation, Customer Marketing, executives, and technical experts
- Join initiatives early enough to shape the amplification strategy, not simply publish finished assets at the end of a campaign
- Employee Advocacy and Executive Amplification:
- Own and grow the employee advocacy program in Sprout Social Advocacy, including onboarding, enablement, content distribution, recurring communications, and program administration
- Create practical, easy-to-share content that helps employees and executives participate authentically in company, product, hiring, thought-leadership, and event moments
- Partner with People, Recruiting, Communications, and leadership teams to support employer brand, executive visibility, and coordinated announcements
- Community Engagement and Brand Stewardship:
- Monitor brand and industry conversations through social publishing and listening tools, including the Sprout inbox and relevant online communities
- Respond to routine engagement and route sensitive, reputational, or crisis-related issues through the appropriate escalation process
- Apply sound judgment about what should be amplified publicly, what requires additional review, and what should not be socialized
- Help protect brand consistency across social channels and ensure public-facing content follows current naming, messaging, and visual standards
- Measurement and Optimization:
- Define and maintain a practical social measurement framework covering reach, engagement, audience growth, content performance, advocacy participation, and campaign impact
- Produce regular reporting that turns performance data into clear insights, recommendations, and next actions
- Test content formats, creative approaches, publishing patterns, and channel strategies to improve relevance and engagement efficiency
- Conduct periodic competitive and market reviews to identify opportunities, gaps, and emerging conversations that should influence the content plan
- What Success Looks Like:
- A clear, differentiated social strategy is adopted across priority channels
- Social content consistently reflects Horizon3’s technical credibility and market point of view
- Employee advocacy and executive amplification become repeatable, measurable programs
- Audience growth, reach, engagement quality, and share of voice improve against defined baselines
- Social is integrated earlier into launches, events, PR, and campaigns
- Reporting connects social performance to campaign engagement and influenced pipeline where attribution is available
- The program operates through reusable processes and content systems rather than individual heroics
Benefits
- Growth Opportunities: Be part of a dynamic and growing team with numerous career advancement opportunities
- Innovation-Driven Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking
- Inclusive and Diverse Team: We value diversity and promote an inclusive culture where everyone can thrive
- Flexible Work Environment: Enjoy the convenience and work-life balance that comes with remote work
Ability to work independently while building trusted relationships across Marketing, Product, Engineering, Sales, Customer Success, People, and executive teams
- Demonstrated experience owning social media strategy and hands‑on execution for a B2B, SaaS, technology, or cybersecurity company
- A high‑agency, creative, collaborative mindset and a willingness to test, learn, and improve
- Excellent writing, editing, and storytelling skills, with the ability to make technical subjects understandable without losing substance or credibility
- A data‑informed approach to content decisions, with the ability to interpret performance metrics and turn them into action
- Strong project management and organizational skills, including experience managing calendars, approvals, deadlines, and multiple stakeholders
- Experience managing social publishing, listening, analytics, and/or employee advocacy platforms
- 7+ yrs of experience in social media marketing
- 5+ yrs of experience in cybersecurity marketing
- Strong judgment, attention to detail, and comfort handling fast-moving or sensitive communications
- Bachelor degree in marketing, communications, or a related field
- Experience marketing cybersecurity, offensive security, cloud security, developer tools, or other technical products
- Familiarity with technical communities, practitioner audiences, Reddit, or other discussion-based platforms
- Experience supporting executive social media, creator or influencer partnerships, paid social, or analyst and media amplification
- Experience creating or directing short‑form video, live event coverage, social graphics, or carousel content
- Experience scaling employee advocacy or ambassador programs