Senior Small-Parcel Shipping Supervisor

Express Employment Professionals - Cincinnati East; Houston (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Warehouse Shipping Supervisor to oversee high-volume outbound shipping operations for small packages, lead a team of pickers, packers, and clerks, ensuring accurate labeling, timely carrier pickups, and cost-effective processing.

The role emphasizes hands-on supervision, coordination with FedEx Ship Manager and internal WMS, and adherence to safety and standard operating procedures in a fast-paced distribution environment.

Qualifications

• Education: High School Diploma or equivalent; Associate’s or Bachelor’s in Supply Chain or Business is a plus.
• Experience: Minimum 3–5 years of warehouse shipping experience, with 1–2 years in leadership or supervisory capacity.
• System Expertise: FedEx Ship Manager hardware/software knowledge is required; high-volume pick-and-pack experience preferred.
• Skills: Proficient in Microsoft Excel and enterprise WMS software; strong attention to detail regarding small-parcel constraints and compliance.
• Physical Demands: Ability to lift up to 50 lbs and stand/walk for extended periods.

Responsibilities

• Oversee high-volume outbound shipping, prioritizing order waves to meet carrier pickup cutoffs.
• Manage automated shipping software (FedEx Ship Manager) and ensure sync with the internal WMS.
• Verify daily manifested packages against orders for correct labeling, barcodes, and addresses.
• Troubleshoot shipping software errors, weight/dimension discrepancies, and international documentation failures.
• Coordinate with FedEx drivers, dispatchers, and account managers on daily pickup schedules and peak-season capacity.
• Supervise, train, and schedule shipping clerks, packers, and material handlers.
• Enforce proper packing techniques to minimize DIM weight fees and prevent damage.
• Conduct daily shift stand-up meetings to communicate performance goals and safety protocols.
• Maintain stock of shipping supplies and audit random packages for QA and documentation accuracy.
• Investigate missing parcels, delays, or delivery discrepancies; initiate FedEx claims when needed.
• Audit and ensure compliance with domestic/international shipping requirements.

Skills

Leadership

Excel

Attention to detail

Shipping operations

Education

High School Diploma or equivalent

Associate’s or Bachelor’s in Supply Chain or Business (preferred)

Tools

FedEx Ship Manager

WMS software

Job description

Express Employment Professionals - Cincinnati East is seeking a Warehouse Shipping Supervisor to oversee high-volume outbound shipping operations for small packages, lead a team of pickers, packers, and clerks, ensuring accurate labeling, timely carrier pickups, and cost-effective processing.

The role emphasizes hands-on supervision, coordination with FedEx Ship Manager and internal WMS, and adherence to safety and standard operating procedures in a fast-paced distribution environment.