Senior Slurm Support Engineer for AI & HPC - Equity

Nvidia Corporation in; Austin (TX); On-site; USD 108,000 - 207,000; Full time

Job summary

NVIDIA is seeking a Senior Technical Support Engineer to own Slurm support for production AI and HPC clusters. You will diagnose complex issues in Slurm, Linux, networking, and storage, and guide customers to reliable resolutions.

You will work with a dedicated team of experts, developing guides and tools, and helping customers optimize performance, scalability, and reliability of their Slurm environments. This role emphasizes strong debugging and clear communication.

Qualifications

• BS degree in Computer Science, Engineering, or related field.
• 5+ years in production Slurm administration.
• Expert-level understanding of Slurm architecture, daemons, configuration, scheduling behavior, accounting, resource management, and failure modes.
• In-depth Linux system-administration experience including systemd, cgroups, authentication, networking, and database-backed services.
• Experience operating Slurm across multi-user clusters with complex scheduling policies and heterogeneous resources.
• Excellent written and verbal communication skills.

Responsibilities

• Own Slurm support cases from initial investigation through resolution for customers running production AI and HPC clusters.
• Diagnose complex problems involving slurmctld, slurmd, slurmdbd, job scheduling, node management, resource allocation, accounting, authentication, and high availability.
• Investigate performance, reliability, and scalability issues using logs and configuration analysis.
• Advise customers on Slurm configuration, upgrades, operational practices, and safe recoveries from production incidents.
• Collaborate with engineering teams by producing clear technical descriptions and reproducible test cases.
• Develop guides, knowledge-base articles, and diagnostic tools to strengthen Slurm expertise.

Skills

Slurm administration

Linux system administration

Problem solving

Communication skills

Education

BS degree in Computer Science or related field

Job description

NVIDIA is seeking a Senior Technical Support Engineer to own Slurm support for production AI and HPC clusters. You will diagnose complex issues in Slurm, Linux, networking, and storage, and guide customers to reliable resolutions.

You will work with a dedicated team of experts, developing guides and tools, and helping customers optimize performance, scalability, and reliability of their Slurm environments. This role emphasizes strong debugging and clear communication.