Senior Skincare Sales Lead with Weekend Availability

Skin Laundry; San Ramon (CA); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Health insurance

401k

Paid holidays

Employee product discount

Job summary

Skin Laundry in San Ramon is seeking a Senior Sales Associate to lead on the sales floor, model high-quality client care, and support day-to-day clinic operations. This on-site role requires weekend availability and a willingness to cover multiple clinics as needed.

You will drive sales performance, educate clients on products, memberships and treatments, and reinforce brand standards while guiding peers and assisting with onboarding under Clinic Manager supervision.

Qualifications

• Minimum 1–2 years of retail, hospitality, or service experience.
• Leadership or keyholder experience preferred.
• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenotior or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Responsibilities

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.
• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalation to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.
• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.
• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

Skills

Retail operations

POS systems

Cash handling

Scheduling software

Product knowledge & skincare education

Tools

Zenotior scheduling software

Job description

Skin Laundry in San Ramon is seeking a Senior Sales Associate to lead on the sales floor, model high-quality client care, and support day-to-day clinic operations. This on-site role requires weekend availability and a willingness to cover multiple clinics as needed.

You will drive sales performance, educate clients on products, memberships and treatments, and reinforce brand standards while guiding peers and assisting with onboarding under Clinic Manager supervision.