Senior Site Reliability Engineer & Tech Lead

NetApp, Inc.; Morrisville (NC); Hybrid; USD 170,000 - 253,000; Full time

Benefits offered by this job

Health Insurance

Stock Purchase Plan

RSUs

Job summary

NetApp seeks a Software Engineer to lead a dynamic team responsible for reliability, performance, and efficiency of our critical systems in a fast-paced, collaborative environment. You will mentor geographically dispersed engineers, design scalable solutions with product teams, and own monitoring, incident response, and post‑mortem analyses to prevent outages.

Required: 10+ years in software development or platform engineering, strong Python/Go/Java skills, cloud experience (AWS/GCP/Azure),

Qualifications

• 10 years of experience in Software Development, Platform Engineering, DevOps, or similar roles, with at least 5 years in a lead and/or architect position.
• This role will be a mix of all 3: Backend Engineering, Site Reliability Engineering and DevOps practices.
• Experience mentoring geographically dispersed teams.
• Recommend the appropriate technological approach, team structures, and skill sets
• Proficiency in programming languages such as Python, Go, or Java.
• Extensive experience with cloud services (AWS, GCP, Azure) and container orchestration tools (Kubernetes, Docker).
• Experience designing and implementing CI/CD pipelines and Configuration Management (Jenkins, Ansible, Terraform)
• Deliver architectural initiatives that drive and improve efficiency in line with business strategy.
• Familiarity with distributed systems design patterns using tools such as Kubernetes.
• Exceptional knowledge of observability tools and setting up architecture for proactive monitoring of the product.
• Experience in setting up SLOs & SLIs.
• Proven track record of designing and implementing scalable, high-availability systems.

Responsibilities

• Lead and mentor a team of Engineers, fostering a culture of continuous improvement and innovation.
• Collaborate with product and engineering teams to design and implement scalable solutions.
• Develop and maintain a reliable monitoring and alerting system to detect and mitigate issues proactively.
• Handle incidents to reduce TTM and TTR consistently
• Participate and lead post-mortem analyses to prevent future outages.
• Manage priorities, projects, and the overall workflow of the SRE team.
• Ensure compliance with security best practices and company policies.
• Stay ahead of industry trends and emerging technologies to improve system reliability and performance continuously.
• Exceptional problem-solving skills and the ability to work under pressure.
• Excellent communication and team-building skills.

Skills

Leadership

Distributed systems

Python

Go

Java

Education

Bachelor’s degree in Computer Science/Engineering

Master’s preferred

Tools

Kubernetes

Docker

Jenkins

Ansible

Terraform

CI/CD pipelines

Job description

NetApp seeks a Software Engineer to lead a dynamic team responsible for reliability, performance, and efficiency of our critical systems in a fast-paced, collaborative environment. You will mentor geographically dispersed engineers, design scalable solutions with product teams, and own monitoring, incident response, and post‑mortem analyses to prevent outages.

Required: 10+ years in software development or platform engineering, strong Python/Go/Java skills, cloud experience (AWS/GCP/Azure),