Senior Site Reliability Engineer (SRE) m/f/x

Makersite GmbH; United States; Remote; USD 100,000 - 134,000; Full time

Benefits offered by this job

Remote-first culture

Office in Stuttgart/Berlin (optional)

30 Days Paid Time Off

Learning & Development budget

Choice of work equipment

Job summary

Makersite GmbH is seeking an experienced Site Reliability Engineer to join our remote-first team in Germany. You’ll own infrastructure, reliability, and observability, collaborating with engineering to build scalable, compliant systems that power our PLM platform for sustainable product development.

You’ll tackle incident management, capacity planning, backups, and release support, while mentoring peers and driving continuous improvement across AWS/Azure environments.

Qualifications

• Bachelor's degree in computer science, IT, or a related field.
• 7+ years of experience in site reliability engineering or a similar role.
• 3+ years in SRE, DevOps, or related infrastructure roles
• Experience supporting/coaching less experienced team members.
• Ability in building alerting and observability into all production systems (Prometheus, Grafana, CloudWatch etc.)
• Proven experience with cloud platforms, preferably AWS (ECS, EC2, etc) or Azure.
• Extensive experience using Terraform and Ansible.
• Incident management, postmortems, and on-call quality of lifeexperience
• Familiarity with disaster recovery planning and testing.
• Strong knowledge of system monitoring tools.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong communication and teamwork skills.
• Proven experience managing system backups and understanding of RTO and RPO.
• Familiarity with release management processes.
• Ability to work in an on-call capacity.
• Define the Site Reliability Strategy and Execute on it
• Experience in managing Stakeholders and expectations from Stakeholders
• Experience in dealing with concurring priorities / context switching
• Proficiency in Python.

Responsibilities

• Infrastructure Management: Maintain and manage new and existing infrastructure, balancing both proactive and reactive maintenance.
• Technical Problem Identification and Resolution: Identify technical problems and bottlenecks. Collaborate with the engineering team to resolve these issues efficiently.
• ISO Compliance: Ensure all infrastructure and processes are in compliance with ISO standards, and assist in maintaining those certifications.
• Production Support: Work closely with engineering teams to ensure our developed tools and applications run smoothly in a production environment.
• Backup Management: Oversee and manage all system backups, ensuring Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are met.
• Release Management Support: Assist in managing software releases to minimize disruption and maximize uptime.
• Off-Duty Support: Participate in an off-duty or pager duty rotation to provide round-the-clock system reliability and support.
• Incident Review and Analysis: Lead postmortems following any system disruptions, and help identify ways to prevent future incidents.
• Infrastructure Monitoring: Monitor system alerts and respond quickly to maintain system health and maximize uptime.
• Capacity Planning: Participate in planning server capacity, ensuring we can meet current and future demands

Skills

SRE expert

Cloud platforms

Terraform

Ansible

Prometheus/Grafana

Python

On-call experience

Communication

Incident management

Education

Bachelor's degree in CS/IT or related field

Tools

AWS

Azure

CloudWatch

ECS/EC2

Kubernetes

Job description

Location: Germany/Berlin/Stuttgart

(Remote)

Who You’ll Work For:

At the company, we're pioneering the future of sustainable product development and digital collaboration. As a leading platform for product lifecycle management (PLM), we empower companies to make smarter, more sustainable decisions across their entire supply chain. Our cutting-edge software enables teams to design, prototype, and manufacture with transparency, efficiency, and responsibility - reducing environmental impact while optimizing performance.

We're a fast-growing, innovative company that thrives on creativity, collaboration, and continuous learning. If you're passionate about technology, sustainability, and creating meaningful impact, we’d love to hear from you. Join us and be a part of shaping the future of manufacturing and product innovation.

Who we're looking for:

As part of our growing team, you will play a key role in shaping the future of sustainable product development. We’re looking for innovative, driven Site Reliability Engineers who are passionate about technology and sustainability to join us in building tools that enable companies to make smarter, more responsible decisions. In this role, you’ll have the opportunity to collaborate with talented professionals, contribute to cutting-edge projects, and help drive the digital transformation of industries worldwide. If you're ready to make an impact and contribute to meaningful change, we want to hear from you!

This role is a fixed, permanent position. All successful applicants will need to reside in Germany with legal working permits or residence permits.

The role:

• Infrastructure Management:Maintain and manage new and existing infrastructure, balancing both proactive and reactive maintenance.

• Technical Problem Identification and Resolution:Identify technical problems and bottlenecks. Collaborate with the engineering team to resolve these issues efficiently.

• ISO Compliance:Ensure all infrastructure and processes are in compliance with ISO standards, and assist in maintaining those certifications.

• Production Support:Work closely with engineering teams to ensure our developed tools and applications run smoothly in a production environment.

• Backup Management:Oversee and manage all system backups, ensuring Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are met.

• Release Management Support:Assist in managing software releases to minimize disruption and maximize uptime.

• Off-Duty Support:Participate in an off-duty or pager duty rotation to provide round-the-clock system reliability and support.

• Incident Review and Analysis:Lead postmortems following any system disruptions, and help identify ways to prevent future incidents.

• Infrastructure Monitoring:Monitor system alerts and respond quickly to maintain system health and maximize uptime.

• Capacity Planning:Participate in planning server capacity, ensuring we can meet current and future demands

• Bachelor's degree in computer science, IT, or a related field.

• 7+ years of experience in site reliability engineering or a similar role.

• 3+ years in SRE, DevOps, or related infrastructure roles

• Experience supporting/coaching less experienced team members.

• Ability in building alerting and observability into all production systems (Prometheus, Grafana, CloudWatch etc.)

• Proven experience with cloud platforms, preferably AWS (ECS, EC2, etc) or Azure.

• Extensive experience using Terraform and Ansible.

• Incident management, postmortems, and on-call quality of lifeexperience

• Familiarity with disaster recovery planning and testing.

• Strong knowledge of system monitoring tools.

• Excellent problem-solving skills and ability to troubleshoot complex issues.

• Strong communication and teamwork skills.

• Proven experience managing system backups and understanding of RTO and RPO.

• Familiarity with release management processes.

• Ability to work in an on-call capacity.

• Define the Site Reliability Strategy and Execute on it

• Experience in managing Stakeholders and expectations from Stakeholders

• Experience in dealing with concurring priorities / context switching

• Proficiency in Python.

What We Offer:

• Competitive Salary - We reward your skills and experience with a compensation package that reflects your value.

• 30 Days Paid Time Off - Take the time you need to recharge and maintain a healthy work-life balance.

• Remote-First Flexibility - Work from anywhere in Germany, with the option to collaborate in person at our offices in Stuttgart, Berlin (role dependent).

• Generous Learning & Development Budget - We invest in your growth, providing ample resources for personal and professional development.

• Choose Your Ideal Work Equipment - Whether you prefer Apple or Microsoft, we’ll equip you with the tools you need to excel.

The Experience:

• Purpose-Driven Work - Build something meaningful. Here, you’re not just creating another app; you’re contributing to a transformative vision that you can be proud of.

• Great Colleagues - Join a team that’s open, transparent, and international. We value inclusivity and foster a culture of collaboration and mutual respect.

• Work-Life Balance - As a remote-first company, we trust you to do your best work, your way. You have the flexibility to work when it suits you, ensuring a healthy balance between personal and professional life.

• Pride in Impact - We're already making a significant difference with global, well-known customers who share our vision. Be part of something that matters.

• Stability with Ambition - With realistic growth plans, we’re committed to changing the way things are made- without sacrificing our ambitious goals for innovation and impact.

If you want to find out more about what it’s like to work at the company, check out our Careers Page here

Diversity and InclusionIf you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

At the company, we are dedicated to fostering an environment that champions diversity, equity, inclusion, and belonging. We believe that diverse teams drive innovation and success, and we are proud to be an equal opportunity employer. We welcome applicants from all backgrounds and will consider all applications regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, nationality, religion, sex, sexual orientation, or any other status protected by applicable law. Rest assured, all applications will be handled with the utmost confidentiality.

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