Senior Site Reliability Engineer — Global Payments Platform

Artha Nexgen; Edina, Northern (MN, KY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Mastercard is seeking a Senior Site Reliability Engineer to ensure reliability, scalability, and performance of core applications across global operations. You will mentor teams, drive automation, and partner with product owners to maintain high availability in a secure, compliant environment.

You will contribute to incident management, capacity planning, and 운영 improvements while promoting a culture of proactive reliability across domains.

Qualifications

• Observability with metrics, logs, traces to support incident detection and service improvement.
• Code and scripts to automate tasks, build tools, and support deployment and incident response.

Responsibilities

• Independently drive key SRE projects and resolve roadblocks.
• Assist in evaluating operational requirements and design technical solutions.
• Support automation to improve workflows and incident response.
• Troubleshoot complex issues and maintain system health.
• Collaborate with dev teams to align reliability with business needs.
• Lead blameless post mortems and drive continuous improvement.

Skills

Observability

Programming & Scripting

Systems Administration

Cloud Computing

Reliability & Scalability

DevOps Practices

Troubleshooting

Capacity Planning

IT Service Management

Proactive Monitoring

Job description

Mastercard is seeking a Senior Site Reliability Engineer to ensure reliability, scalability, and performance of core applications across global operations. You will mentor teams, drive automation, and partner with product owners to maintain high availability in a secure, compliant environment.

You will contribute to incident management, capacity planning, and 운영 improvements while promoting a culture of proactive reliability across domains.