Senior Site Reliability Engineer

EngagedMD; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

EngagedMD is seeking a Site Reliability Engineer to enhance its growing engineering team. This fully remote position focuses on leveraging AWS to design, implement, and maintain infrastructure for its patient journey application, which serves over 2 million users. Ideal candidates will have robust experience in cloud services, DevOps practices, software development, and a mission-driven enthusiasm to contribute effectively in a healthcare context.

Benefits

Competitive compensation and equity

Medical, dental, and vision coverage

Open Paid Time Off

Paid family and medical leave

Generous paid holidays

401(k) retirement savings plan

Qualifications

• 3+ years of hands-on experience with AWS components (EC2, S3, RDS, VPC).
• 5+ years of software development experience.
• Experience with CI/CD pipelines and enterprise applications.

Responsibilities

• Design and implement infrastructure for software applications on AWS.
• Optimize and monitor system performance and availability.
• Troubleshoot issues with systems and collaborate with teams.

Skills

AWS

DevOps

Linux

Node.js

Problem Solving

Tools

AWS CDK

Ansible

Docker

CloudWatch

DataDog

Job description

You’re a site reliability engineer with strong experience in AWS and are ready to make your mark on our growing engineering team. We’re EngagedMD and we have a patient journey application used by more than 2 million users nationwide and internationally since its launch. We continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to help carers carry on caring. You will have the opportunity to design, implement, and maintain the infrastructure for our software applications. You will ensure smooth and efficient deployment, monitoring, and maintenance of our systems, while also closely collaborating with our engineering and operations teams.

This fully remote role reports to our Engineering Manager, Platform and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.

What You’ll Do

• Design and implement infrastructure and automation scripts to support the deployment and management of our software applications on AWS
• Optimize and monitor system performance and availability
• Implement best practices and security controls for AWS infrastructure
• Collaborate with the engineering team to implement continuous integration and delivery (CI/CD) pipelines
• Troubleshoot issues with systems and applications
• Collaborate with operations staff to plan and roll-out updates
• Stay up-to-date on AWS and DevOps best practices and work to integrate those at EngagedMD

What You’ll Bring

• The ideal candidate should be experienced in website performance optimization and have a strong background in AWS and DevOps
• 3+ years of hands-on experience with public cloud offerings (AWS components including EC2, S3, RDS, and VPC)
• 5+ years of software development experience
• Experience designing and implementing enterprise applications
• Experience with configuration management tools such as AWS CDK, Ansible, chef, or puppet
• Experience with Linux Ecosystem (Ubuntu, CentOS)
• Proficiency in our stack (Node.js) and related languages (Javascript, Typescript, Bash and/or Python)
• Experience with continuous integration and delivery (CI/CD) pipelines
• Knowledge of containerization technologies such as Docker
• Experience with monitoring tools such as CloudWatch and DataDog
• A mission-driven orientation to all you do
• Good verbal and written communication skills
• Excellent problem-solving skills and attention to detail
• Ability to handle multiple tasks simultaneously and meet deadlines
• Ability to work autonomously and thrive in a small, fast-paced organization

It’s Also Nice If You…

• Have at least a passing familiarity with the fertility industry and/or experience in healthtech with a focus on patient journey software
• Have successfully worked remotely with distributed teams in the past

What We Offer

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Paid family and medical leave
• Generous paid holidays
• 401(k) retirement savings plan

EngagedMD is an equal opportunity employer. We’re committed to diversity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their individuality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to help carers carry on caring. Pursuant to this commitment, EngagedMD will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail].

About EngagedMD

At EngagedMD, we embrace a mission-driven culture where committed individuals come together to make a real impact in healthcare. Our core values of integrity, collaboration, impact, recognition and growth inform how we work together. They also make possible our culture of belonging and excellence where our team members can be themselves, grow professionally, do their best work, and be rewarded for it. Join us today in our mission to help carers carry on caring.