Senior Site Reliability Engineer

Flexera; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Senior Site Reliability Engineer, where your expertise will drive the transformation of the software industry. In this role, you will tackle challenges in a fast-paced environment, focusing on building fault-tolerant, scalable systems while collaborating with cross-functional teams. Your contributions will enhance CI/CD pipelines, improve operational efficiency, and ensure the reliability of cloud infrastructure. This innovative firm values passionate professionals eager to grow their skills and make a significant impact. If you're ready to take on exciting challenges in a supportive culture, this opportunity is perfect for you.

Qualifications

• 4+ years managing mission-critical production systems in AWS or equivalent.
• Experience in deploying and orchestrating containers.

Responsibilities

• Automate repetitive operations work to eliminate operational toil.
• Design, develop, and deploy new features for Flexera products.

Skills

Agile software delivery methodologies

Cloud-based services management (AWS, Azure)

DevOps practices

Infrastructure provisioning

Container orchestration (Docker, Kubernetes)

Linux expertise

Networking fundamentals

GitHub for collaboration

AWS services (EC2, ECS, EKS, S3)

Database exposure (MySQL, Amazon RDS, MongoDB)

Education

Computer Science degree

Tools

Grafana

Prometheus

Docker

Kubernetes

Job description

We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace.

Flexera delivers Technology Value Optimization solutions that enable some of the largest companies in the world to inform their IT so they can transform their IT. From on-prem to the cloud, companies can get the IT asset data needed to rightsize, reallocate spend, reduce risk and maximize ROI.

Senior Site Reliability Engineer (SRE)

Flexera is looking for an experienced Site Reliability Engineer to join our SRE team. We're a fast-growing, category-leading organization with ambitious objectives and a positive, inclusive culture. We're looking for passionate professionals who want to grow their talents and achieve great things. If that sounds like you, we want to talk to you about joining our team.

As a Site Reliability Engineer, you will be tasked with everything from helping with product design, to diagnosing issues, and writing automated scripts for mediating issues that occur in our production systems. You will be driven to build fault-tolerant, scalable systems and automate away as much operational toil as you can. You align with the goals of the DevOps movement in improving collaboration between the development and operations disciplines.

We are seeking someone with extensive experience working on a SaaS/Cloud product with a microservices architecture.

Responsibilities:

• Help to eliminate operational toil - seek to automate repetitive operations work.
• Establish and enhance CI/CD pipelines.
• Create dashboards with Grafana/Prometheus to communicate the metrics for a given product service.
• Collaborate with other teams.
• Investigate, debug and provide resolution for customer issues.
• Mentor team members on cloud computing, infrastructure, and best practices.
• Ensure the security and reliability of shared Infrastructure with the Flexera cloud.
• Make Reliability a first-class citizen.
• Design, develop and deploy new features for Flexera products/platforms, as defined by goals from the SRE organization.
• Create dashboards to communicate the metrics for a given product service.
• Work with product owners and product engineering teams to perform capacity planning.
• Work with product engineering teams to understand performance and behavior patterns.
• Be part of an on-call rotation for alerts that require engineering expertise to diagnose.
• Help carry out root cause analysis for incidents and design solutions (both software and human processes) to prevent recurrence.

Minimum Qualifications:

• Computer Science degree or related industry experience managing a mission-critical production system in AWS (or equivalent Azure/Google cloud) for at least 4 years.

Critical Skills / Competencies:

Required:

• Agile software delivery methodologies.
• Experience managing cloud-based services like AWS or Azure at scale.
• Experience with DevOps.
• Infrastructure provisioning experience.
• Experience deploying to and orchestrating containers (Docker, Kubernetes, etc.).
• Expertise in Linux and good understanding of its commands.
• Good networking fundamentals.
• GitHub for collaboration and change management.
• Experience with AWS services such as EC2, ECS, EKS, S3.
• Database exposure preferably MySQL, Amazon RDS and MongoDB.

Good to have:

• Understanding of RESTful APIs and other web-based application concepts.
• Experience with any scripting language (Ruby is the current language, but comparable experience in Java, Python, Perl, etc. would suffice).
• Knowledge of Go Lang.
• Knowledge of Helm.