Senior Site Reliability Engineer

Jobgether; United States; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible work arrangements

Professional development opportunities

Exposure to large‑scale financial systems

Supportive environment encouraging ownership

Job summary

Jobgether is seeking a Senior Site Reliability Engineer based in the United States. This role is pivotal for maintaining the reliability of production systems within a regulated financial services environment. You will work on enhancing cloud operations and collaborating with engineering teams to design robust monitoring and alerting frameworks.

Ideal candidates will have significant AWS and SRE experience, focusing on reducing operational noise and improving system reliability. The company offers competitive compensation, flexible remote work arrangements, and a supportive culture geared towards innovation.

Qualifications

• Extensive experience in Site Reliability Engineering or infrastructure engineering roles.
• Strong expertise in cloud-native architectures and AWS services.
• Proven experience with observability tools like Splunk and Datadog.

Responsibilities

• Own and improve production reliability across large-scale distributed systems.
• Design and maintain observability and monitoring systems.
• Develop incident response playbooks and ensure operational procedures are clear.

Skills

Site Reliability Engineering

AWS

Observability tools (Splunk, Datadog)

Incident response management

Strong analytical skills

Communication skills

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Site Reliability Engineer based in the United States. This role sits at the heart of large-scale production reliability and cloud operations within a highly regulated financial services environment. You will be responsible for ensuring the stability, observability, and performance of mission‑critical systems that power modern banking and payments platforms. The position blends deep hands‑on engineering with operational excellence, focusing on reducing noise, improving signal quality, and strengthening incident response practices. You will work closely with cross‑functional engineering and operations teams to design resilient alerting frameworks, refine production monitoring strategies, and continuously improve system reliability. This is a high‑impact role for an engineer who thrives in complex AWS environments and enjoys turning operational chaos into structured, scalable processes.

Accountabilities

• Own and improve production reliability across large‑scale distributed systems, ensuring high availability and performance in critical financial infrastructure environments.
• Design, refine, and maintain observability and monitoring systems using tools such as Splunk, Datadog, and ServiceNow, focusing on actionable insights rather than alert noise.
• Reduce alert fatigue by analyzing existing monitoring signals, eliminating false positives, and improving severity classification frameworks and escalation paths.
• Develop and maintain incident response playbooks, ensuring clear operational procedures for troubleshooting, mitigation, and post‑incident review.
• Lead efforts to troubleshoot complex production issues in AWS‑based environments, ensuring rapid identification and resolution of system failures.
• Collaborate with engineering, infrastructure, and product teams to improve system reliability, scalability, and operational efficiency.
• Continuously enhance operational maturity by introducing automation, observability improvements, and best practices for production support.

Requirements

This role requires a strong background in site reliability engineering, production support, and cloud infrastructure, with a focus on high‑scale, regulated environments. The ideal candidate brings extensive hands‑on experience with AWS, observability tools, and production incident management, along with a proven ability to reduce operational noise and improve system signal quality. Strong analytical and communication skills are essential, as this role requires collaboration across technical and non‑technical stakeholders.

• Extensive experience in Site Reliability Engineering, production support, or infrastructure engineering roles.
• Strong expertise in AWS services and cloud‑native architectures.
• Proven experience with observability tools such as Splunk, Datadog, or similar monitoring platforms.
• Demonstrated ability to reduce alert noise, improve signal‑to‑noise ratios, and design effective alerting strategies.
• Experience building incident response playbooks, severity frameworks, and operational runbooks.
• Strong troubleshooting skills in complex distributed systems and production environments.
• Experience working in regulated industries such as financial services, banking, or payments is highly preferred.
• Excellent communication skills with the ability to coordinate across engineering and operations teams.

Benefits

• Competitive compensation package
• Flexible work arrangements with remote options
• Professional development and continuous learning opportunities
• Exposure to large‑scale financial systems and modern cloud infrastructure
• Collaborative, engineering‑driven culture focused on innovation
• Supportive environment encouraging ownership and autonomy
• Tools and resources to support operational excellence and career growth