Senior Site Reliability Engineer

MongoDB; United States; Remote; USD 127,000 - 249,000; Full time

Job summary

MongoDB is seeking an SRE Engineer for the Observability team to enhance the observability stack used by engineering teams. The role involves defining standards, designing core services, and ensuring reliability across cloud providers. The position is remote within North America and offers a competitive salary and benefits.

Benefits

Generous compensation package

Opportunities to learn on the job

High level of independence in work

Qualifications

• Experience with mission critical services and large scale distributed systems.
• Strong programming skills and knowledge of web/network protocols.
• Bachelor’s degree in Computer Science or equivalent.

Responsibilities

• Define standards for the observability platform used by engineering teams.
• Design and build core observability services in collaboration with others.
• Implement monitoring of services across multiple cloud providers.

Skills

Experience running mission critical services at scale

Experience with observability of large scale distributed systems

Understanding of information security issues

Firm grasp of at least one modern programming language

Solid understanding of web and network protocols

Education

Bachelor’s degree in Computer Science or equivalent experience

Job description

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Team and Role Overview

The SRE Observability team is part of the larger Platform Engineering organization, and is dedicated to building and maintaining the observability stack (metrics, logging, tracing) used by all engineering teams to ensure the smooth functioning of their service. We also own related services, including our telemetry pipeline, and our monitoring and alerting infrastructure. Our stack includes VictoriaMetrics, Splunk, QuickWit, Jaeger, Fluentbit, and Vector. In addition to owning our observability infrastructure, as an Engineer on the team, you’ll also work closely with other SWE and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

This role will be based remotely in North America.

Responsibilities

• Define standards and vision for the mission-critical observability platform leveraged by all parts of the engineering organization
• Design, architect, build and deliver core pieces of our observability services in collaboration with other vested parties
• Design, implement, and troubleshoot the monitoring of services that seamlessly spans the globe - including several cloud providers
• Build for reliability, making services and infrastructure available, resilient, fault tolerant and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability and performance.
• Participate in a week-long on-call rotation and blameless post-mortem process
• Improve our observability capabilities, optimizing for cost, ease of use, and maintainability

Requirements

• Experience running mission critical services at scale
• Experience with observability of large scale distributed systems
• An understanding of information security issues
• Firm grasp of at least one modern programming language, beyond basic scripting
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)
• Bachelor’s degree in Computer Science or equivalent experience

Nice to haves

• Experience with at least one of the major cloud providers (Amazon Web Services, Google Compute, Microsoft Azure)
• Experience working in a kubernetes-based environment kubernetes clusters

What's in it for you

• Generous compensation package
• Opportunities to learn on the job (time to up skill in new technologies)
• High level of independence in your day to day work

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB’s base salary range for this role in the U.S. is:

$127,000 — $249,000 USD

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