Senior Site Reliability Engineer

Archer

Reston (VA)

On-site

USD 81,000 - 187,000

Full time

5 hours ago

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan

Paid time off and holidays

Paid parental leave

Career development opportunities

Job summary

Archer, in collaboration with Oracle Cloud Infrastructure, seeks an experienced Site Reliability Engineer to support 24/7 operations for OCI Sovereign Cloud. You will tackle complex incidents, automate toil, and drive scalable infrastructure across global teams.

The role emphasizes change management, operational excellence, and hands-on scripting in Python/Bash within a Linux/Unix environment. On-call duties, nights, weekends, and holidays are required.

Qualifications

U.S. citizenship and location requirements with TS/SCI w/ Poly may apply
Bachelor’s degree in a technology-related field or equivalent work experience
Experience in managing complex, large-scale distributed systems and change management processes

Responsibilities

Serve as escalation point for junior SREs during high-impact incidents.
Manage complex manual Change Management tickets with service teams.
On-board new services and tools, ensuring operational readiness and integration.
Mentor and train SREs to strengthen team capability and confidence.
Create and maintain clear operational documentation and runbooks.
Identify manual work and drive automation to reduce toil.
Automate tasks to enable continuous delivery and availability.
Develop safer, more efficient deployment and incident response practices.
Complete change requests to enable new functionality and maintain realm compliance.
Ensure timely resolution of incidents, service requests, and changes.
Collaborate with global service and engineering teams.
Define and drive change management, CI, and deployment best practices.
Help design real-world production architectures with scalability in mind.
Troubleshoot large, interconnected systems methodically.

Skills

On-call readiness

Automation

Documentation

Collaboration

Troubleshooting

Education

Technology related bachelor’s degree

Tools

Linux/Unix

Docker

Kubernetes

Terraform

Bash

Python

Job description

About The Team

Archer is collaborating with Oracle to connect them with exceptional professionals for this role. At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team of smart, motivated, and diverse people that are focused on bringing the world’s most important work to OCI. We build and operate our government, classified, and sovereign cloud regions to be reliable and high-performance, just like our public cloud. Our customers and their mission are the center of what we do. We strive to improve our knowledge of the challenges our customers face which we use to enhance our cloud capabilities and work together to deliver their mission.

Description

Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services. Design and develop designs, architectures, standards, and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning. You will provide cloud operations for Oracle National Security Realms. You'll be part of a dynamic team with a broad knowledge of how Oracle’s cloud platform works. You'll partner with customer support, service owners, and engineering teams around the globe to ensure high-quality service for customers. Note - this role is not a Monday to Friday core hours role - it will involve working a 24/7 shift rotation with on-call duties, including nights, weekends and public holidays.

Responsibilities

Escalation points for junior site reliability engineers during complex or high-impact incidents.
Manage and execute complex manual Change Management tickets, by working closely with the service teams to ensure safety and minimal disruption to services.
Support the on-boarding of new services and tools, ensuring they are operationally ready and properly integrated.
Provide mentorship and training to SREs, helping build team capability and confidence.
Create and maintain clear, useful documentation for operational processes and system support.
Identify areas of manual work and drive automation to reduce toil and improve efficiency.
Automate tasks to enable continuous delivery and ensure continuous availability with minimal human overhead
Recognize unsafe or inefficient practices and work with teams to design safer, more effective solutions.
Complete change requests to enable new functionality and maintain realm compliance
Ensure timely resolution of incidents, service requests, and change requests
Collaborate with global service and engineering teams
Define and drive change management, continuous integration, and deployment best practices
Help create and maintain real-world production architectures, scalability, and system design
Use a methodical approach to troubleshoot, large, complex, interconnected systems

We also use…

Linux and Unix operating systems
Docker, Kubernetes, and Terraform
Scripting languages such as Bash, shells, Perl, or Python
Citizenship/location requirements - i.e. US Citizenship, U.S. Citizenship and possess and maintain TS/SCI w/Poly security clearance, reside in Austin, TX or Reston, VA
Technology related bachelor’s degree and/or equivalent work experience
A desire to learn and keep up with modern technologies
Proficient with writing services/task automation in any modern development language (e.g. Python, Bash, Ruby, Perl, JavaScript, or Java)
Familiarity with core protocols and OSI model (DNS, DHCP, HTTP, TCP/IP)
Deep knowledge of Linux or Unix OS internals and host-based networking
Familiarity with configuration management solutions such as Chef, Puppet, etc
Experience with devising, managing, and extending monitoring solutions for large scale environments.
Knowledge of cloud computing concepts
Experience working in a mission-critical environment (Operations, Technical Support, NOC etc)
Proficient with communication skills (writing, organization, learning exchange)
Experience executing tasks under change management procedures
Experience resolving auto-cut and manual alarms following runbooks
A focus on customer satisfaction
Specific experience working with deployment of AI infrastructure to include clustered GPUs, LLM deployment and maintenance, and understanding of model integration for customer solutions

Qualifications

Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $81,100 to $187,000 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance