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Join a leading global entertainment company as a Senior Site Reliability Engineer, where you will enhance digital experiences through cloud-based solutions, automation, and technical leadership. This role supports various Disney Experiences, leveraging deep proficiency in cloud services, engineering excellence, and a proactive approach to operational efficiency. You will work with cross-functional teams to ensure reliable and scalable applications that power the magic of Disney's renowned vacation brands.
“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Digital Architecture and Engineering (DAE) organization within Technology & Digital for Disney Experiences. It works closely with engineering, product and business partners from across the company.
The Senior Site Reliability Engineer will report to the Senior Manager of Cloud Initiatives, Automation & Optimization.
What You’ll Do:
Assist with designing, building and supporting moderate to complex scripts to automate repeatable production tasks using languages like bash, PowerShell and have basic skills in at least one or more programming language (Python, Go-lang, Java, JavaScript/TypeScript/Node.js)
Support on-call response to critical operational issues; be able to work beyond normal hours and support implementation transition activities and hyper-care shifts as needed.
Manage a variety of diverse and sometimes conflicting requests, priorities, and activities. The ideal candidate will possess strong communication skills to interact with people at all levels, within DX and across the Walt Disney Company to effectively communicate, negotiate, and resolve conflict with and among teams, peers and leaders.
Contribute to the sustainment for the platform, ensuring compliance requirements, problem resolution goals, and resiliency/availability goals are met.
Support platforms and bring knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management, operational excellence and application stability, security, performance, and capacity management, as well as documentation
Provide expertise in FinOps principles and cloud cost optimization strategies, to implement governance models which drive accountability and cost awareness. Experience with tagging strategies, resource rightsizing, reservation planning, and usage analysis tools to identify and execute on cost optimization opportunities while maintaining operational excellence.
You will be expected to stay up to date with engineering tools, methodologies and emerging technologies so you can make informed recommendations.
What You Bring:
5+ years of related work experience
Proficient in Agile methodologies
Applied understanding of observability principles using relevant tools Strong proficiency with cloud-based architectures (AWS, Azure, and GCP)
Demonstrated expertise across AWS, GCP, and Azure platforms with a deep understanding of cloud services and capabilities including compute (EC2, VM, GCE), container orchestration (ECS, AKS, GKE), storage solutions, and networking services. Experience implementing Infrastructure as Code (IaC) using tools like Terraform or CloudFormation for consistent, automated cloud resource provisioning and management.
Strong proficiency with networking and cloud network architecture including, HTTP, TCP/IP, DNS (AWS Route 53), subnetting, VPC, gateways, firewalls, and the ability to formulate architectures and migrations plans related to cloud networking.
Strong background in cloud automation and orchestration, with the ability to design and implement scalable solutions that enhance operational efficiency. Experience with automation frameworks, CI/CD pipelines for infrastructure, and cross-platform scripting to streamline cloud operations and enable self-service capabilities for development teams.
Ability to create a cloud architecture from greenfield through production, going through proof of concept, documentation, and building the entire lifecycle of an architecture.
Demonstrated experience leading technical projects and ensuring smooth delivery
A proactive demeanor towards continuous learning and skill development, and an interest in mastering emerging data engineering tools and methodologies.
Preferred Qualifications:
Expertise in dynamic development technologies using Java, NodeJS, Python, and relational databases.
Experience in a large-scale business environment
Experience managing production container environment
Experience operating with a multi-origin hybrid (cloud and on-premise) environment
Required Education:
Bachelor's degree in computer science, Information Systems or related equivalent experience.
Preferred Education:
Master’s degree in computer science, Information Systems or related equivalent experience.
#DISNEYTECH
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Attractions Technology LLC , which is part of a business we call Disney Experiences .
Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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