Senior Site Reliability Engineer

IDEXX; Boston (MA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health benefits

401k matching

Pet Insurance

Stock program

Job summary

IDEXX is seeking a Senior Site Reliability Engineer to join our Site Reliability Engineering Team, working with a product team to modernize infrastructure and scale our global platform. This remote US role focuses on reliability, security, and performance using AI tools to accelerate delivery.

You will own the design of CI/CD architecture, automate deployments via GitHub Actions for AWS Lambda services, and drive cloud infrastructure modernization.

Qualifications

• 7+ years in DevOps/SRE/Platform Engineering or similar roles.
• Strong experience with AWS Serverless architectures, Terraform, CloudFormation.
• Proven ability to design and optimize deployment pipelines.
• Experience troubleshooting complex distributed systems.

Responsibilities

• Own CI/CD pipeline architecture, governance and standards.
• Modernize and automate deployment pipelines for Kotlin-based AWS Lambda services using GitHub Actions.
• Standardize infrastructure and deployment processes across services.
• Build and maintain end-to-end observability (metrics, logging, tracing, alerting).
• Lead incident response in on-call rotation and drive postmortems.

Skills

DevOps

SRE

Platform Engineering

CI/CD

Distributed systems

Data-driven decisions

Communication

Tools

AWS Serverless

Terraform

CloudFormation

GitHub Actions

Azure Entra ID

OAuth2/OpenID Connect

Maven

Git workflows (GitHub)

DynamoDB

Job description

We are looking for a Senior Site Reliability Engineer (SRE) to join our Site Reliability Engineering Team, working closely with a dedicated product team to modernize infrastructure, strengthen system resilience, and scale our global platform, leveraging AI tools and agents to accelerate delivery and improve system quality.

Are you passionate about building modern, scalable cloud platforms that power real-world impact? At IDEXX, we are transforming how laboratory systems operate globally, helping veterinarians deliver better outcomes and enabling pets to live fuller lives. Our software supports Reference Laboratories, a critical area of IDEXX’s business, enabling high-volume diagnostic workflows, operational efficiency, and clinical insight at scale.

You will be a core member of a cross-functional platform development team that scales globally across the entire Reference Lab operations ecosystem. This is a high-impact individual contributor role with end-to-end ownership of deployment and release systems, including CI/CD architecture and infrastructure modernization. You will work closely with developers, QA, and product partners to ensure reliable, secure, and scalable delivery of services, with an expectation to leverage AI tools and agents where appropriate to enhance productivity, automate workflows, and improve system quality. This role is ideal for someone who enjoys shaping engineering practices, improving systems, and driving operational excellence without direct reports.

You will be responsible for DevOps & Platform Engineering

• Own the design and evolution of CI/CD pipeline architecture, governance, and standards
• Modernize and automate deployment pipelines for Kotlin-based AWS Lambda services using GitHub Actions

You will Standardize infrastructure and deployment processes across services

• Reduce manual deployment effort through automation
• Leverage AI tools where appropriate to improve productivity and system quality
• Cloud Infrastructure & Reliability

You will design, build, and evolve scalable, resilient AWS cloud infrastructure:

• Lead implementation of disaster recovery, high availability, and fault-tolerant designs
• Automate infrastructure provisioning and lifecycle management to reduce manual work

You will be responsible for Monitoring, Observability & Production Support:

• Build and maintain end-to-end observability (metrics, logging, tracing, alerting)
• Establish effective alerting that reduces noise and ensures high-signal incident detection
• Proactively identify and address system risks before they impact customers
• Lead incident response in shared on-call rotation (triage, mitigation, communication)
• Drive root cause analysis and blameless postmortems to prevent recurrence

You will be responsible for Release Engineering

• Own and govern the release process, including deployment gates and approvals
• Review and approve deployment plans to ensure quality and stability
• Optimize the build and release lifecycle for speed, consistency, and reliability
• Manage cross-repo dependencies and versioning strategies

You will be responsible for Security & Compliance

• Lead remediation of security vulnerabilities, collaborating with the Security team as needed
• Establish processes to proactively prevent new security risks
• Embed secure development and deployment practices into pipelines

You will collaborate and be responsible for mentoring and guiding the team:

• Guide the development team toward reliability and security best practices
• Proactively identify issues, drive visibility, and ensure timely resolution with engineers
• Stay up to date with industry trends and emerging technologies to drive innovation
• Communicate technical concepts clearly to both technical and non-technical stakeholders

What You Will Need To Succeed…

• 7+ years of experience in DevOps, SRE, Platform Engineering, or similar roles focused on
• CI/CD, cloud infrastructure, and system reliability
• Strong experience with: AWS Serverless architectures, Terraform and CloudFormation, CI/CD pipelines (GitHub Actions preferred), Azure Entra ID, OAuth2, OpenID Connect, Maven build tooling, Git-based version control workflows (GitHub preferred)
• Proven ability to Design and optimize deployment pipelines
• Troubleshoot complex distributed systems
• Make data-driven decisions
• Translate business requirements into scalable technical solutions
• Strong communication, collaboration, and organizational skills
• Understanding of system design patterns for reliability and scalability

Nice to have…

• Experience with Kotlin or Java development
• Experience with NoSQL databases (for example DynamoDB) and relational databases (for example PostgreSQL)
• Experience working in Agile or Scrum environments
• Familiarity with artifact management tools such as JFrog Artifactory
• Experience defining and managing SLAs, SLOs, and SLIs
• Experience with distributed tracing tools such as AWS X-Ray or OpenTelemetry
• Experience using AI tools or AI agents to improve development, automation, or operational Workflows

Technology Stack

Cloud: AWS Serverless (Lambda, SQS, SNS, EventBridge, DynamoDB, S3, AuroraDB, Cloudfront, etc.) Infrastructure as Code: Terraform, AWS CloudFormation, CI/CD: GitHub Actions, Maven, Version Control: Git, GitHub

Languages: Kotlin (primary), Java, Python, TypeScript

Location: This is a 100% virtual/remote role within the US only and strongly prefer EST or CST time zones.

What You Can Expect From Us

• Base annual salary target: $100000 - $125000 (yes, we do have flexibility if needed)
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.