Senior Site Reliability Engineer

IDEXX; Concord (NH); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health/Dental/Vision benefits

5% 401(k) matching

Annual cash bonus

Job summary

IDEXX is seeking a Senior Site Reliability Engineer to join their Site Reliability Engineering Team. This role involves modernizing infrastructure and improving system resilience using AI tools.

The ideal candidate will have over 7 years of experience in DevOps and strong AWS skills. You will lead the design and evolution of CI/CD pipelines, collaborate with teams, and drive best practices for reliability and security.

IDEXX offers a competitive salary range of $100,000 – $125,000 and a variety of benefits, including health coverage and 401(k) matching.

Qualifications

• 7+ years of experience in DevOps, SRE, Platform Engineering, or similar roles.
• Strong experience with AWS Serverless architectures and Terraform.
• Ability to translate business requirements into scalable technical solutions.

Responsibilities

• Own the design and evolution of CI/CD pipeline architecture.
• Modernize and automate deployment pipelines for Kotlin services.
• Guide the development team towards reliability and security best practices.

Skills

AWS Serverless architectures

Terraform

CI/CD pipelines

Strong communication skills

Collaboration skills

Tools

GitHub Actions

Maven

Java

Kotlin

Job description

About the role

We are looking for a Senior Site Reliability Engineer (SRE) to join our Site Reliability Engineering Team, working closely with a dedicated product team to modernize infrastructure, strengthen system resilience, and scale our global platform, leveraging AI tools and agents to accelerate delivery and improve system quality.

Are you passionate about building modern, scalable cloud platforms that power real-world impact? At IDEXX, we are transforming how laboratory systems operate globally, helping veterinarians deliver better outcomes and enabling pets to live fuller lives. Our software supports Reference Laboratories, a critical area of IDEXX’s business, enabling high-volume diagnostic workflows, operational efficiency, and clinical insight at scale.

Responsibilities

In this role you will be responsible for:

• Own the design and evolution of CI/CD pipeline architecture, governance, and standards.
• Modernize and automate deployment pipelines for Kotlin-based AWS Lambda services using GitHub Actions.
• Standardize infrastructure and deployment processes across services, reducing manual deployment effort through automation.
• Leverage AI tools where appropriate to improve productivity and system quality.
• Design, build, and evolve scalable, resilient AWS cloud infrastructure: lead the implementation of disaster recovery, high availability, and fault‑tolerant designs; automate infrastructure provisioning and lifecycle management.
• Build and maintain end-to-end observability (metrics, logging, tracing, alerting); establish effective alerting that reduces noise; proactively identify and address system risks; lead incident response in shared on‑call rotation; drive root cause analysis and blameless post‑mortems.
• Own and govern the release process, including deployment gates and approvals; review and approve deployment plans; optimize the build and release lifecycle for speed, consistency, and reliability; manage cross‑repo dependencies and versioning strategies.
• Lead remediation of security vulnerabilities, collaborate with Security team, establish processes to proactively prevent new security risks; embed secure development and deployment practices into pipelines.
• Guide the development team toward reliability and security best practices; proactively identify issues, drive visibility, and ensure timely resolution; stay up to date with industry trends and emerging technologies; communicate technical concepts clearly to both technical and non‑technical stakeholders.

Requirements

• 7+ years of experience in DevOps, SRE, Platform Engineering, or similar roles focused on CI/CD, cloud infrastructure, and system reliability.
• Strong experience with AWS Serverless architectures, Terraform and CloudFormation, CI/CD pipelines (GitHub Actions preferred), Azure Entra ID, OAuth2, OpenID Connect, Maven build tooling, Git-based version control workflows (GitHub preferred).
• Proven ability to design and optimize deployment pipelines.
• Troubleshoot complex distributed systems.
• Make data‑driven decisions.
• Translate business requirements into scalable technical solutions.
• Strong communication, collaboration, and organizational skills.
• Understanding of system design patterns for reliability and scalability.

Nice to have

• Experience with Kotlin or Java development.
• Experience with NoSQL databases such as DynamoDB and relational databases such as PostgreSQL.
• Experience working in Agile or Scrum environments.
• Familiarity with artifact management tools such as JFrog Artifactory.
• Experience defining and managing SLAs, SLOs, and SLIs.
• Experience with distributed tracing tools such as AWS X‑Ray or OpenTelemetry.
• Experience using AI tools or AI agents to improve development, automation, or operational workflows.

Technology Stack

Cloud: AWS Serverless (Lambda, SQS, SNS, EventBridge, DynamoDB, S3, AuroraDB, CloudFront, etc.)

Infrastructure as Code: Terraform, AWS CloudFormation.

CI/CD: GitHub Actions, Maven.

Version Control: Git, GitHub.

Languages: Kotlin (primary), Java, Python, TypeScript.

Location

We prefer those who can drive to our Westbrook, Maine location and will be on site 8 days per month. We also consider candidates further away in NH or MA who can visit less frequently.

What You Can Expect From Us

• Base annual salary target: $100,000 – $125,000 with flexibility.
• Opportunity for annual cash bonus.
• Health/Dental/Vision benefits Day‑One.
• 5% 401(k) matching.
• Additional benefits: financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more.

Why IDEXX

We’re proud of the work we do because it matters. We focus on purpose and guiding principles to help pet owners, ensure safe drinking water for billions, and help farmers protect livestock. With customers in 175+ countries and a workforce of over 10,000, our culture embraces learning and discovery. We support you with competitive compensation, incentives, and benefits while you do purposeful work.

IDEXX values a diverse workforce and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, veterans, and others to apply.

IDEXX is an equal‑opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.