Senior Shop Foreman — Auto Service Lead & Quality

The Colorado Springs Gazette, LLC; Colorado Springs (CO); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401k

FSA/HSA

Life Insurance

Disability Insurance

Job summary

The Colorado Springs Gazette, LLC is seeking a Ship Foreman to lead the service department in Colorado Springs. You will recruit and motivate technicians, oversee repairs, ensure safety compliance and maintain high levels of customer satisfaction.

This full-time role offers $100,000–$120,000 base with salary plus commission. Experience in ASE-certified environments and strong leadership are essential for success in this position.

Qualifications

• Must be able to perform each essential duty satisfactorily.
• Four to ten years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• I-CAR Certificate of Advanced Training and Manufacturer Training credentials listed.

Responsibilities

• Recruits, hires and motivates qualified service technicians.
• Assists technicians in developing their skills.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Ensures that all department employees receive appropriate manufacturer training.
• Conducts regular performance reviews for all technicians.
• Ensures that all repairs are assigned to technicians in an equal and fair manner.
• Provides technical support for technicians when necessary.
• Maintains high-quality service repairs and minimizes comebacks.
• Road tests vehicles to quality-check work performed.
• Maintains customer follow-up program to confirm satisfaction.
• Monitors department performance using DOC, efficiency, payroll, warranty reports and monthly forecasts.

Skills

Leadership

Training & Development

Regulatory compliance

Quality control

Education

4-10 years experience in service/tech

Tools

ASE Certifications

Safety protocols

Job description

The Colorado Springs Gazette, LLC is seeking a Ship Foreman to lead the service department in Colorado Springs. You will recruit and motivate technicians, oversee repairs, ensure safety compliance and maintain high levels of customer satisfaction.

This full-time role offers $100,000–$120,000 base with salary plus commission. Experience in ASE-certified environments and strong leadership are essential for success in this position.