Senior Services Service Coordinator

City of Santa Fe Springs; Marysville (OH); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

11 paid holidays

Sick leave from day one

OPERS retirement plan

Life insurance for employee and family

Job summary

Union County is seeking a compassionate professional to perform assessments and coordinate services for seniors and vulnerable adults. The role involves home visits, case investigations, and developing care plans to keep elders in the least restrictive setting while maintaining safety and quality of care.

The position emphasizes strong communication, attendance, and professional representation of the agency, with comprehensive benefits and a pension plan through OPERS.

Qualifications

• Bachelor’s degree in a Human-Services related field or equivalent combination of education and experience.
• Good verbal and written communication skills.
• Demonstrates regular and predictable attendance.

Responsibilities

• Conducts home visits with clients to perform assessments including personal and environmental safety, cognitive functioning, and coping skills.
• Investigates Adult Protective Services (APS) cases including face-to-face interviews with all parties of the case and collaterals.
• Formulates care plans from assessments and observations maintaining the elder in the least restrictive setting.
• Completes referrals to law enforcement as necessary.
• Completes all investigation/assessment activities following Federal, State and County policies and procedures, within mandated timeframes.
• Documents all work related activities in the ODAPS and Wellsky systems within the established timeframes.
• Coordinates services with community partners.
• Contacts clients periodically to assess needs and to ensure the level of service is appropriate, and quality is adequate.
• Performs annual re-assessments.
• Advocates for clients and educates clients regarding available services.
• Completes additional reports such as Case Plans and Safety Assessments; handles enrollment forms for County senior services.

Job description

Description

• Are you compassionate about helping others?
• Do you want to make a positive impact on your local community?
• Does a work environment that promotes work/life balance and is supportive of professional advancement interest you?

Our Mission: Through compassion and dedication, we support and strengthen individuals and families in Union County.

What We Offer

• Flexible work schedules available after probation.
• 11 paid holidays each year.
• Sick leave accrual that begins on day one, totaling about three weeks per year.
• Top-tier health and wellness, dental, and vision insurance programs (large percentage paid by Union County).
• OPERS retirement benefit, with a healthy County contribution (10% paid by employee and 14% paid by Union County).
• Life insurance free of charge for employees and their families.

JOB STANDARDS

• Bachelor’s degree in a Human-Services related field;
• OR a combination of education and experience sufficient to perform the duties of the position.
• Must have good verbal and written communication skills.
• Demonstrates regular and predictable attendance.
• Consistently and continually represents the agency in a positive and professional manner and provides appropriate internal and external customer service.

Essential Functions

• Conducts home visits with clients to perform assessments including personal and environmental safety, cognitive functioning, and coping skills.
• Investigates Adult Protective Services (APS) cases including conducting face-to-face interviews with all parties of the case and collaterals.
• Formulates care plans from assessments and observations maintaining the elder in the least restrictive setting.
• Completes referrals to law enforcement as necessary.
• Completes all investigation/assessment activities following Federal, State and County policies and procedures, within mandated timeframes.
• Documents all work related activities in the ODAPS and Wellsky systems within the established timeframes.
• Coordinates services with community partners.
• Contacts clients periodically to assess needs and to ensure the level of service is appropriate, and quality is adequate.
• Performs annual re-assessments.
• Advocates for clients and educates clients regarding available services.
• Completes additional reports as required such as Case Plans and Safety Assessments; completes County senior services enrollment forms (e.g. receipt of privacy practices, release of information, financial eligibility, etc.).
• Attends and testifies in court hearings.
• Participates in interdisciplinary team meetings and advocates for least restrictive and safe options for elders.
• Completes community outreach activities to educate the public on Senior Sales Tax Levy services and participates on community boards that impact elder services.
• Maintains required licensures and certification, if any.

This position is eligible for a wide range of insurance benefits, generous paid leave programs (including holidays), and a pension package through the Ohio Public Employees Retirement System (OPERS).