Senior Services Scheduler — Hybrid & Compliance‑Focused

Hearth Support Services; Glen Iris (AL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work arrangements

Professional development

Employee assistance program

Excellent team environment

Job summary

Hearth Support Services is seeking a Senior Services Coordinator to lead scheduling and rostering efforts. Your role will involve coordinating resources, managing service enquiries, and ensuring compliance with relevant regulations.

You’ll be central to providing continuity of care and quality support for participants. Ideal candidates will be highly organized with prior experience in scheduling within disability or community services.

Qualifications

• Experience in scheduling, rostering, or workforce coordination preferred.
• Understanding of the NDIS framework and SCHADS Award required.
• Strong problem-solving abilities with competing priorities.

Responsibilities

• Manage rosters and respond to unplanned changes.
• Ensure compliance with SCHADS Award and NDIS standards.
• Act as first contact for scheduling enquiries.

Skills

Scheduling experience

Strong communication

Stakeholder engagement

Organizational skills

Education

Qualifications in Disability or Community Services

Tools

Brevity

CRM systems

Job description

Hearth Support Services is seeking a Senior Services Coordinator to lead scheduling and rostering efforts. Your role will involve coordinating resources, managing service enquiries, and ensuring compliance with relevant regulations.

You’ll be central to providing continuity of care and quality support for participants. Ideal candidates will be highly organized with prior experience in scheduling within disability or community services.