Senior Services Coordinator & Case Manager

People Inc. (NY); Village of Silver Creek (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

People Inc. (NY) seeks a Service Coordinator to provide general case management and referral services for ESSHI qualifying tenants.

You will link tenants to supportive and medical services through public and private providers, assess needs, determine eligibility, and coordinate service delivery with state and local agencies. This role emphasizes collaboration with community partners, documentation, confidentiality, and ongoing advocacy to access benefits such as Medicaid and food assistance.

Qualifications

• Bachelor’s degree required with preference to gerontology, psychology or counseling.
• Service coordination/case management experience with seniors preferred.
• Knowledge of aging services and community programs preferred.
• Valid driver’s license and ability to travel to multiple counties.

Responsibilities

• Provide linkage and referral to services for ESSHI qualifying tenants.
• Coordinate benefits, entitlements and services.
• Assess health, psychological and social needs and link to services.
• Develop individualized service plans with periodic reassessment and discharge planning.
• Maintain knowledge of aging programs and community resources.

Skills

Caseload management

Referral coordination

Assessment skills

Communication skills

Education

Bachelor's degree in Gerontology/Psychology/Counseling

Job description

People Inc. (NY) seeks a Service Coordinator to provide general case management and referral services for ESSHI qualifying tenants.

You will link tenants to supportive and medical services through public and private providers, assess needs, determine eligibility, and coordinate service delivery with state and local agencies. This role emphasizes collaboration with community partners, documentation, confidentiality, and ongoing advocacy to access benefits such as Medicaid and food assistance.