Senior Services Assistant

Lawndale Christian Health Center; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Lawndale Christian Health Center is looking for a Senior Services Assistant to support participants in a senior day program. Responsibilities include assisting with activities of daily living, meal preparation, and program activities, while ensuring a safe and welcoming atmosphere. The ideal candidate will have strong interpersonal skills and experience with older adults, particularly those with dementia. Join us to exemplify our values through compassionate care and support.

Qualifications

• Effective interpersonal and customer service skills, including the ability to communicate clearly with participants, their family members, and staff.
• Ability to use computer software: email, complete computer-based training, and document in the electronic patient record.
• Physical ability to assist participants with ADLs and stamina to be actively supporting program activities throughout the day.
• Capable of exemplifying the values of Lawndale Christian Health Center in all circumstances.

Responsibilities

• Assist with meal preparation and service.
• Help attendees to and from vehicles and different areas of the building.
• Lead and assist with program activities.
• Maintain a secure environment for participants.

Skills

Interpersonal and customer service skills

Ability to communicate clearly

Physical ability to assist participants with ADLs

Stamina to support program activities

Education

High school diploma or GED

Tools

Computer software

Job description

Position Summary

The Senior Services Assistant helps maintain a safe and welcoming atmosphere in the senior day program by treating all participants with kindness, dignity, and respect. This position provides support for daily programming in the Senior Center, as well as assistance to participants with Activities of Daily Living (ADLs) during their attendance. Responsibilities include assisting with meal preparation and service, helping attendees to and from vehicles and different areas of the building, leading and assisting with program activities, and helping participants with personal needs like toileting.

Principal Duties And Responsibilities

Program Support

• Prepare program space each morning with necessary supplies and materials, including touch‑up cleaning as necessary.
• Support participants with embarking and disembarking from vehicles, including donning and doffing outerwear, fastening seat belts, and securing wheelchairs.
• Support hygienic meal and snack preparation, serving, and clean up.
• Support morning exercise program by either leading chair exercises or setting up a video link for a fitness leader and participating with participants.
• Assist with planning, setting up for, and executing recreational and therapeutic program activities, including physical fitness, games, arts and crafts, educational activities, field trips, and special events.

Participant Personal Support

• Review person‑centered plans of care with program director and program nurse to be sufficiently cognizant of individual participant needs.
• Assist participants with ADLs and occupational therapy activities as indicated by their care plans, including some level of support for toileting, eating, dressing, transferring, and walking.
• Assist participants with program activities, initiating and encouraging socialization among participants.
• Observe and report pertinent information regarding participant needs, behaviors, or a change in mental or physical status to the program director.
• Be alert at all times to the whereabouts of every participant, ensuring the facility is secure for participants who may have a tendency to wander.

Documentation and Compliance

• Document activities and maintain timely records as required for program operations.
• Attend training to ensure adherence to all agency policies and procedures including confidentiality, health, safety, and emergency procedures.
• Perform other duties as required to assist LCHC in achieving its mission.

Required Skills Or Abilities

• Effective interpersonal and customer service skills, including the ability to communicate clearly with participants, their family members, and staff.
• Ability to use computer software: email, complete computer‑based training, and document in the electronic patient record.
• Physical ability to assist participants with ADLs and stamina to be actively supporting program activities throughout the day.
• Capable of exemplifying the values of Lawndale Christian Health Center in all circumstances.

Required Knowledge, Experience, Or Licensure/Registration

• High school diploma or General Education Diploma (GED).
• Experience with older adults, particularly ones experiencing Alzheimer’s or a related dementia, preferred.