Senior Services Architect - New York

WinsAbove; New York (NY); On-site; USD 146,000 - 213,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

Stock equity (RSUs)

Continuous professional development

Job summary

WinsAbove is seeking a skilled Technical Architect to join our Implementation Services team. The successful candidate will design and execute Datadog implementations, ensuring customers gain maximum value from their investment.

This role requires hands-on experience with cloud platforms and a strong background in scripting and programming. The role offers generous global benefits and opportunities for continuous professional development and career growth.

Qualifications

• 3+ years experience as an Architect or Consultant in a professional services team.
• Hands-on experience with cloud platforms and compute technologies.
• Experience with IAC and CI/CD tools.

Responsibilities

• Design and guide execution of Datadog implementations.
• Collaborate with teams to deliver an exceptional onboarding experience.
• Manage the operation of implementation projects.

Skills

Technical architecture

Cloud platforms (AWS, Azure, GCP)

Config Management tools

Programming languages (Java, Python, Ruby, etc.)

Tools

Docker

Kubernetes

Terraform

Ansible

Job description

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.

What You’ll Do

• Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
• Guide customer onboarding through co‑development working sessions and assist when they run into roadblocks
• Write automation and design architecture for deployment templates
• Manage the operation of implementation projects
• Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Who You Are

• Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
• Hands‑on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes)
• Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc.
• Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET
• Successful track record with 3+ years experience as an Architect or Consultant in a professional services team
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 30% of the time

Benefits and Growth

• Best‑in‑breed onboarding
• Generous global benefits
• Intra‑departmental mentor and buddy program for in‑house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Estimated yearly salary for this role at Datadog is: $146,000—$213,000 USD.

Equal Opportunity at Datadog

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.