Senior ServiceNow SIR & DLP Delivery Lead

HITEC; Chicago (IL); On-site; USD 150,000 - 191,000; Full time

Job summary

Bank of America is seeking a Senior Technology Delivery Lead to own end-to-end delivery of ServiceNow SIR and DLP capabilities for the enterprise. You will guide engineering teams, translate cybersecurity requirements into roadmaps, and drive delivery across complex programs with strong governance.

The role requires deep ServiceNow expertise, security operations experience, and proven ability to influence across executives, risk, compliance, and business stakeholders.

Qualifications

• Senior technology delivery leader for enterprise-scale programs.
• Experience leading multiple engineering teams through large-scale implementations.
• Strong ServiceNow development, integration, and cybersecurity operations experience.
• Experience delivering security workflows, case management, automation, and integrations.
• Understanding of Security Incident Response, Data Loss Prevention, and data protection processes.
• Ability to translate requirements into technology roadmaps and drive execution.

Responsibilities

• Provide end-to-end leadership for design, development, testing, and deployment of SIR and DLP capabilities.
• Lead multiple engineering teams with clear priorities and delivery plans.
• Translate cybersecurity strategies into architecture and implementation plans.
• Manage risks, dependencies, and budget considerations across programs.
• Ensure scalable, resilient solutions aligned with standards and governance.
• Communicate progress and risks to senior leadership.

Skills

Senior leadership

ServiceNow

Security operations

Delivery governance

Executive communication

Roadmaps & planning

Cross-team collaboration

Education

Bachelor’s or Master’s in CS/Engineering/InfoSec

Tools

ServiceNow development

APIs & integration

Job description

Bank of America is seeking a Senior Technology Delivery Lead to own end-to-end delivery of ServiceNow SIR and DLP capabilities for the enterprise. You will guide engineering teams, translate cybersecurity requirements into roadmaps, and drive delivery across complex programs with strong governance.

The role requires deep ServiceNow expertise, security operations experience, and proven ability to influence across executives, risk, compliance, and business stakeholders.