Senior ServiceNow Knowledge Management Product Owner

Tential Solutions; United States; Remote; USD 93,000 - 130,000; Full time

Job summary

A leading company is looking for a Senior ServiceNow Knowledge Management Product Owner to support a key project remotely. This role requires at least 8 years of experience with the ServiceNow platform and entails driving the design and implementation of Knowledge Management processes. Ideal candidates should possess strong analytical and communication skills, and a Bachelor's degree is required.

Qualifications

• Minimum 8 years hands-on experience with ServiceNow.
• Proven track record in Knowledge Management.
• Experience in various organizational projects.

Responsibilities

• Drive the strategy and design of Knowledge Management processes.
• Implement Knowledge Management within the ServiceNow platform.

Skills

Agile software methodologies

Analytical skills

Communication skills

Time management skills

Critical thinking skills

Education

Bachelor’s degree or equivalent experience

Tools

ServiceNow

Job description

Senior ServiceNow Knowledge Management Product Owner

Direct message the job poster from Tential Solutions

Senior Associate Recruiter at Tential Solutions

ServiceNow Knowledge Management Product Owner/Process Owner (Contractor)

Our client, a Big 4 Professional Services Firm, is looking to add a ServiceNow Knowledge Management Product Owner / Process Owner to their team in a contract role. This is a fully remote position, but candidates are required to currently reside within the continental United States to be considered. All work must be done within the continental United States. This is a W2 Contract through 2025, at least. We can’t do C2C arrangements. At this time we can accept the following work authorizations: US Citizen.

We are seeking an experienced ServiceNow Knowledge Management Product Owner/Process Owner to support a key project. This role will be responsible for driving the strategy, design, and implementation of Knowledge Management processes within the ServiceNow platform.

Required Experience

• Minimum 8 years of hands-on experience with the ServiceNow platform. Proven track record in Knowledge Management and Process Ownership
• Experience working across small, mid, and large-scale organizational projects
• Strong ability to work effectively across all levels of an organization
• Excellent analytical, conceptual, and critical thinking skills
• Proficiency in agile software methodologies
• Strong communication and time management skills, with the ability to manage multiple scopes simultaneously
  
  

Education Requirements

• Bachelor’s degree or equivalent experience
• Typically requires a University Degree and 8+ years of experience, or an Advanced Degree with 5+ years of experience
  
  

Preferred Qualifications

• ServiceNow Certified System Administrator
• ITIL Certification
• SAFe Certification (Scaled Agile Framework)
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting, Information Technology, and Sales

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