Senior ServiceNow Engineer - Cloud & DevSecOps

Medium; Colorado Springs (CO); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Health benefits

401K retirement plan

Paid time off

Education assistance

Job summary

Synergy ECP seeks Senior ServiceNow Engineers to support a hybrid cloud environment, delivering solutions across AWS, Azure GCC-High, Google Cloud, and on-prem, ensuring secure, reliable infrastructure. You’ll work with DevSecOps teams to deploy, upgrade, and maintain platform changes.

Role requires 5–10+ years in ServiceNow/IT, strong CI/CD and testing, and experience with IdAM/AD/LDAP integrations in complex cloud environments. Eligible candidates must have Secret clearance and U.S.

Qualifications

• 5 - 10+ years of related software development, ServiceNow, or IT experience.
• Bachelor's, Master's, or MBA in a related field (Computer Science, Engineering, Information Technology, STEM, etc.).
• Expertise with ServiceNow utilizing CI/CD, test automation, and/or DevSecOps practices.
• Strong administrative and engineering rigor.
• Experience verifying and validating ServiceNow and integrated systems, including end-to-end and regression testing.
• Expert troubleshooting and solution design skills.
• Experience with cloud architecture and system design (AWS preferred; Azure acceptable).
• Strong technical documentation skills.
• Familiarity with Agile methodologies.
• Ability to accurately decompose work into Jira stories.
• Experience with DevOps tools such as Foreman, Terraform, Jenkins, and GitLab.
• Experience with Selenium and automated test plan development for security and functional requirements.
• Knowledge of customer security requirements and processes.
• Experience maintaining and supporting ServiceNow components.
• Experience with ServiceNow Discovery, Flow Designer, and Software Asset Management (SAM).
• Experience with DevSecOps testing practices.

Responsibilities

• Create, deploy, and maintain ServiceNow infrastructure and related APIs for customer applications in an AWS cloud-based environment.
• Create and maintain complex roles and permissions within ServiceNow to ensure data integrity and security.
• Utilize DevSecOps tools including Foreman, GitLab, and Selenium to deploy, upgrade, and maintain platform changes.
• Architect and maintain IdAM, Active Directory, and LDAP resources integrated with ServiceNow.
• Work within complex modern cloud architectures.
• Create and update technical documentation, including user guides, how-to guides, and infrastructure diagrams.
• Prepare technical presentations for government stakeholders and senior leadership.
• Collaborate effectively in a team environment.
• Develop automated testing plans.
• Support infrastructure spanning Linux and Windows environments.
• Communicate effectively with technical and non-technical stakeholders, management, and customers.
• Apply strong troubleshooting and problem-solving skills.Instill engineering rigor, including configuration management and testing.
• Contribute as part of an Agile Scrum development team.

Skills

ServiceNow

DevSecOps

Cloud architecture

CI/CD

Jira

Active Directory

Automation

Python

Security testing

Education

Bachelor's/Master's/MBA in CS/Engineering/IT

Tools

Foreman

Terraform

Jenkins

GitLab

Selenium

Grafana

Splunk

Job description

Synergy ECP seeks Senior ServiceNow Engineers to support a hybrid cloud environment, delivering solutions across AWS, Azure GCC-High, Google Cloud, and on-prem, ensuring secure, reliable infrastructure. You’ll work with DevSecOps teams to deploy, upgrade, and maintain platform changes.

Role requires 5–10+ years in ServiceNow/IT, strong CI/CD and testing, and experience with IdAM/AD/LDAP integrations in complex cloud environments. Eligible candidates must have Secret clearance and U.S.