Senior ServiceNow Developer and Business Systems Analyst

Findjobit; United States; Remote; USD 56,000 - 67,000; Full time

Benefits offered by this job

Paid time off

Certification support

Job summary

Digital HR seeks a Senior ServiceNow Developer and Business Systems Analyst to design, build, and improve scalable solutions across the ServiceNow platform. The role blends business analysis, solution design, hands-on development, configuration, and stakeholder engagement throughout the delivery lifecycle.

You will elicit business needs, translate them into specifications, and develop workflows, catalogs, and integrations.

Qualifications

• 5+ years of hands-on ServiceNow development and configuration experience.
• Strong business analysis and stakeholder-management experience.
• Experience with JavaScript, Flow Designer, Integration Hub, and REST or SOAP APIs.
• Knowledge of ServiceNow architecture, governance, security, and platform best practices.

Responsibilities

• Elicit and translate business needs into specifications, user stories, process maps, and workflows.
• Develop Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer workflows, Integration Hub flows, and catalog items.
• Configure forms, approvals, notifications, SLAs, portals, and automation.
• Build and troubleshoot REST and SOAP integrations.
• Support testing, releases, upgrades, governance, documentation, and platform optimization.

Skills

ServiceNow development

JavaScript

Flow Designer

Integration Hub

REST/SOAP APIs

Stakeholder management

Business analysis

C1 English

Job description

Digital HR is looking for a Senior ServiceNow Developer and Business Systems Analyst to design, build, and improve scalable solutions across the ServiceNow platform. The role combines business analysis, solution design, hands-on development, configuration, and stakeholder engagement throughout the delivery lifecycle.

You Will:

• Elicit and translate business needs into specifications, user stories, process maps, and workflows.
• Develop Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer workflows, Integration Hub flows, and catalog items.
• Configure forms, approvals, notifications, SLAs, portals, and automation.
• Build and troubleshoot REST and SOAP integrations.
• Support testing, releases, upgrades, governance, documentation, and platform optimization.

You Bring:

• 5+ years of hands-on ServiceNow development and configuration experience.
• Strong business analysis and stakeholder-management experience.
• Demonstrated responsibilities with HAM, SAM, and SIR in your work history, not only in a skills list.
• Experience with JavaScript, Flow Designer, Integration Hub, and REST or SOAP APIs.
• Knowledge of ServiceNow architecture, governance, security, and platform best practices.
• C1 English and professional communication across business and technical teams.

Nice to have: ITAM, CMDB/CSDM, ITOM, IRM/GRC, CSM, SPM, HRSD, CSA or CAD certification, Now Assist, Azure, Entra ID, SailPoint, or Power BI.

Full-time remote role across LATAM. Compensation: USD 5,000 to 6,000 per month, plus paid time off and certification support.