Senior ServiceNow Developer

cyber; Washington (District of Columbia); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

26 Days of Paid Leave

401(k) Matching

Health Insurance

Parking and Transportation Allowance

Training and Professional Development

Job summary

GCyber seeks a Senior ServiceNow Developer to lead the technical development of a custom ServiceNow application integrated with an AWS environment. The role emphasizes design, pattern establishment, and guidance to other developers, beyond routine administration.

The ideal candidate translates requirements into technical designs, develops complex capabilities, and maintains integrations with AWS services, Kafka, and Elasticsearch. Active clearance and DoD certifications are required.

Qualifications

• Active TS/SCI clearance required.
• DoD 8570/8140 IAT II certification required.
• Bachelor's degree in a related technical field; additional experience may substitute for a degree.
• 7+ years software development including 4+ years ServiceNow app development.
• Strong JavaScript and ServiceNow API expertise.
• Experience with REST, IntegrationHub, and AWS integrations.
• Experience mentoring developers and conducting code reviews.

Responsibilities

• Lead design and development of complex capabilities in a custom ServiceNow application.
• Translate requirements into technical designs and development tasks.
• Develop server-side and client-side functionality using JavaScript and ServiceNow APIs.
• Design data models, security structures, workflows, interfaces, and error-handling patterns.
• Develop and maintain integrations with AWS, external apps, data sources, and enterprise platforms.
• Design REST APIs, scripted services, MID Server integrations, and IntegrationHub connections.
• Contribute to Kafka-based messaging and Elasticsearch-based patterns.
• Establish coding standards and reusable patterns for maintainability and security.
• Mentor mid-level and junior developers; conduct code reviews and provide guidance.
• Diagnose complex issues across components; define tests and support deployments.
• Produce technical designs, data mappings, and deployment procedures.

Skills

Active TS/SCI clearance

DoD 8570/8140 IAT II Certification

Advanced JavaScript

ServiceNow development

REST integrations

AWS integrations

Kafka/Elasticsearch experience

Mentoring developers

Education

Bachelor's degree in Computer Science or related field

Job description

GCyber is seeking a Senior ServiceNow Developer to lead technical development of a custom application built on the ServiceNow platform and integrated with an AWS enabled environment. This role requires an experienced software developer who can design and build complex application capabilities rather than merely administer or configure an existing implementation. The Senior Developer will translate operational requirements into technical designs, develop application and integration components, establish development patterns, and guide other developers. The application is expected to exchange and process information through technologies that include AWS services, Apache Kafka, and Elasticsearch.

As the Senior ServiceNow Developer, you will,

• Lead the design and development of complex capabilities within a custom ServiceNow application.
• Translate functional, operational, security, and interface requirements into technical designs and development tasks.
• Develop advanced server-side and client-side functionality using JavaScript, ServiceNow APIs, scoped application capabilities, and reusable components.
• Design data models, security structures, workflows, interfaces, transaction logic, and error-handling patterns.
• Develop and maintain integrations with AWS-hosted services, external applications, data sources, and enterprise platforms.
• Design REST APIs, scripted services, IntegrationHub connections, MID Server integrations, and other approved interfaces.
• Contribute to Kafka-based messaging, asynchronous processing, and Elasticsearch-based search, indexing, or analytics patterns.
• Establish coding standards and reusable patterns that improve maintainability, security, consistency, and testability.
• Conduct code reviews and mentor mid-level and junior developers.
• Diagnose complex application, integration, data, security, and performance issues across components.
• Define unit and integration testing and support regression, security, performance, and acceptance testing.
• Support release planning, deployment validation, rollback planning, and production troubleshooting.
• Produce technical designs, interface documentation, data mappings, deployment procedures, and operational documentation.

Minimum Qualifications and Requirements

• Active TS/SCI clearance
• DoD 8570/8140 IAT II Certification (i.e., Security+. CCNA-Security, CND, CySA+, GISCP, GSEC, SSCP)
• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field. Relevant additional experience may be considered in place of a degree.
• Seven or more years of software development experience, including at least four years of hands-on ServiceNow application development.
• Demonstrated experience designing and developing complex custom or scoped applications.
• Advanced JavaScript skills and strong software engineering and object-oriented design fundamentals.
• Advanced experience with Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, Glide APIs, Flow Designer, scheduled processing, and REST integrations.
• Experience designing integrations with external enterprise systems, including authentication, transformation, error handling, retries, and transaction logging.
• Experience conducting code reviews, defining development standards, and mentoring developers.
• Strong understanding of data modeling, application security, performance, testing, debugging, and release management.
• Ability to convert requirements into technical designs and estimates and explain complex issues to technical and nontechnical stakeholders.

Preferred Qualifications

• ServiceNow Certified System Administrator and Certified Application Developer; relevant implementation or micro-certifications.
• Experience with App Engine, IntegrationHub, Automated Test Framework, source control integration, and application deployment.
• Hands-on experience integrating ServiceNow with AWS-hosted services.
• Experience with Kafka, event-driven architecture, asynchronous processing, Elasticsearch, or OpenSearch.
• Familiarity with API Gateway, Lambda, IAM, S3, CloudWatch, or comparable AWS services.
• Experience with DevSecOps pipelines, automated testing, static analysis, and controlled promotion.
• Experience developing applications for classified or national security environments.

Our Benefits

GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:

• 26 Days of Paid Leave + Annual PTO Increase
• An extra day of paid leave for every year of employment with GCyber
• Paid Parental Leave
• Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
• 401(k) Matching
• 100% Company-funded Disability Insurance
• 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
• Training and Professional Development Plans
• Commuter Benefits Plan
• Parking and Transportation Allowance

Equal Opportunity Employer

GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.