Senior ServiceNow Consultant-HRSD, WSD and LSD

Windward; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Cleared Senior ServiceNow Implementation Engineer to join their dynamic team. This role involves implementing complex solutions on the ServiceNow platform, particularly in HRSD and Legal Services Delivery. The ideal candidate will thrive in a fast-paced, collaborative environment, advising clients on best practices and ensuring compliance with relevant standards. With a focus on continuous learning and professional growth, this position offers a unique opportunity to contribute to mission-critical projects while enjoying a comprehensive benefits package that supports work-life balance.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Flexible Spending Accounts

Short Term Disability

Long Term Disability

Life Insurance

Work/Life Balance

Qualifications

• 5+ years of experience implementing ServiceNow, especially HRSD.
• Strong proficiency in JavaScript and ServiceNow scripting.

Responsibilities

• Deliver complex customer solutions on the ServiceNow platform.
• Collaborate with teams to achieve project goals and produce high-quality deliverables.

Skills

ServiceNow Implementation

JavaScript

Agile Methodologies

Customer Advisory

Education

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist - HRSD

Tools

ServiceNow

Agile Tools

Job description

Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.

If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effectively.

Windward is seeking a Cleared Senior ServiceNow Implementation Engineer with experience in HRSD (Human Resources Services Delivery), WSD (Workplace Service Delivery) and/or Legal Services Delivery (LSD) to support a government agency LSD implementation.

Responsibilities include:

• Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
• Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.
• Ensure compliance with relevant standards (e.g., FedRAMP, DoD IL-4/IL-5)
• Collaborate with virtual functional teams and lead technical solution design sessionsto achieve project goals and produce a variety of high-quality deliverables.
• Contribute on multiple Agile engagements, utilizing the Windward methodology and tools to enhance project efficiency.
• Demonstrate flexibility by delivering on a variety of project roles; including documentation, testing, and training.
• Innovate and identify solutions that can be reused on future engagements.
• Proactively keep ServiceNow skills current and contribute to Windward thought leadership.

Qualification

• 5 years of experience implementing ServiceNow (SN).
• Implementation experience and comprehensive understanding of SN HRSD, including SN Certified Implementation Specialist - HRSD.
• Demonstrated experience in at least one other area of ServiceNow, such as IRM, WSD, LSD, or ITSM.
• Experience working with Agile teams, methodologies, and tools in a virtual environment.
• A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
• A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.

Required Certifications

• ServiceNow Certified System Administrator
• ServiceNow Certified Implementation Specialist - HRSD

Additional Requirements

• Minimum of Legal Services Delivery Essentials training completion with experience preferred with LSD implementation.
• Preferred experience in enterprise legacy service workflows, including with contracts, privacy or HR issues, content review, etc...
• Additional ServiceNow certifications, such as ServiceNow Certified Application Developer, other platform CIS.
• Strong proficiency in JavaScript and ServiceNow scripting
• Experience with Government contracts and implementations
• Active Secret Security Clearance or higher is preferred.

Location

• Remote

Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.
Windward IT Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.