Senior Service & UX Designer Consultant

Veracity Ventures Inc.; Modesto (CA); On-site; USD 65,000 - 94,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Paid time off

Job summary

Veracity Ventures Inc. is seeking a Senior Service & UX Designer Consultant for a 12-month contract in Edmonton, Alberta, with hybrid work (2–3 days on-site).

The role requires deep expertise in UX, UI, and service design within complex enterprise environments.

Qualifications

• 10+ years of progressive UX, UI, and Service Design experience in complex enterprise environments.
• 5+ years supporting digital transformation initiatives within government, public sector, Crown corporations, or comparable environments.

Skills

UX Design

UI Design

Service Design

User Research

Digital Transformation

Job description

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Position Senior Service & UX Designer Consultant.

Duration: 12 months contract (Two additional 1-year extensions)

Location: Edmonton, Alberta, Canada (Hybrid 2-3 days onsite a week)

Required Qualifications

• 10+ years of progressive UX, UI, and Service Design experience in complex enterprise environments.
• 5+ years supporting digital transformation initiatives within government, public sector, Crown corporations, or comparable environments.

Required Project Experience

Proposed candidate's experience to be demonstrated through representative projects, including:

Two Human-Centred Service Design & User Research projects

• Discovery
• Service design
• User research
• Journey mapping
• Service blueprinting
• Research-driven service improvements

Two UX/UI, Design Systems & Accessibility projects

• Enterprise digital products/platforms
• UX/UI artifacts
• Responsive/mobile-first design
• Design systems
• Accessibility/WCAG
• Developer handoff

Two Digital Service Delivery & Product Design projects

• Citizen-facing, partner-facing, or enterprise digital services
• Complex workflows
• Digital modernization
• Product/service improvement