Senior Service Technician — Expert Craftsman & Estimator

Mr Handyman; Jacksonville (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Mr. Handyman is seeking an experienced Service Technician to join our Jacksonville team, handling a range of residential and commercial repairs, maintenance, and improvements.

You will be the face of the company in the field, delivering top-notch craftsmanship and exceptional customer service. The ideal candidate brings 10+ years of hands-on trades experience, can accurately estimate labor and material needs, and is proficient with tablets and estimating software.

Qualifications

• 10+ years of hands-on experience in construction, remodeling, handyman services, building maintenance, or related trades.
• Proven experience with both residential and commercial projects.
• Strong proficiency in multiple trades including carpentry, drywall, doors, trim, flooring, and general repairs.
• Excellent customer service and communication skills.
• Experience preparing job estimates and project scopes.
• Comfortable with tablets (mobile apps) CRM systems/estimating software.
• Own a complete set of professional-grade tools.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.

Responsibilities

• Perform professional repair, maintenance, remodeling, and improvement services for residential and commercial clients.
• Diagnose customer issues and recommend practical, cost-effective solutions.
• Create accurate estimates and project scopes using company-provided technology.
• Communicate project timelines, expectations, and recommendations clearly with customers and office staff.
• Deliver a premium customer experience from initial consultation through project completion.
• Complete work efficiently while maintaining high standards of craftsmanship and attention to detail.
• Document project information, photos, estimates, invoices, and customer communications using an iPad and field-service software.
• Maintain a clean, organized company vehicle and professional appearance.

Skills

Customer service

Communication skills

Trades expertise

Carpentry

Drywall

Estimating

Tools ownership

Valid driver's license

Background check clearance

Tools

CRM systems

Estimating software

Tablets/iPad

Service Titan

Job description

Mr. Handyman is seeking an experienced Service Technician to join our Jacksonville team, handling a range of residential and commercial repairs, maintenance, and improvements.

You will be the face of the company in the field, delivering top-notch craftsmanship and exceptional customer service. The ideal candidate brings 10+ years of hands-on trades experience, can accurately estimate labor and material needs, and is proficient with tablets and estimating software.