Senior Service Sales Engineer

Eaton Corporation; Lenexa (KS); On-site; USD 70,000 - 90,000; Full time

Job summary

Eaton Corporation is seeking a Senior Service Sales Engineer based in Lenexa, KS. This role involves selling Eaton's electrical services to various market sectors and providing exceptional customer support and technical expertise.

The ideal candidate will have a Bachelor’s degree, at least three years of relevant experience, and excellent communication skills. You will work closely with clients to deliver tailored solutions and maintain strong customer relationships, with the opportunity to travel up to 25% of the time.

Qualifications

• Minimum three (3) years of commercial or technical experience.
• Possess a valid driver's license.
• Must be able to work in the United States without corporate sponsorship.

Responsibilities

• Consult with customers to provide solutions.
• Maintain regional responsibility for services orders.
• Train channel partners and manufacturing agents.
• Act as the voice of the customer to internal teams.
• Collect and analyze market intelligence.
• Prepare and present quotations.

Skills

Excellent communication skills

Customer needs assessment

Market trends understanding

Interpersonal skills

Time management

Presentation skills

Education

Bachelor's degree from an accredited institution

Bachelor's degree in Engineering (preferred)

Job description

Eaton’s ES AMER NAS division is currently seeking a Senior Service Sales Engineer. Candidates must reside within 50 miles of Lenexa, KS location to be considered for this position.

Overview

The primary function of the Senior Service Sales Engineer is to sell Eaton’s electrical services offering to industrial, utility, commercial, data center and institutional customers in the targeted market area of Metairie, LA or Baton Rouge, LA. In doing so, the Lead Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. You will also build relationships with Eaton’s internal operations and product lines to support customers and grow sales.

Responsibilities

• Consult with customers in different market verticals and provide solutions to problems and pain points
• Maintain regional responsibility for all services orders activity in Eaton’s market segments
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
• Be a subject matter expert on the services offering for the rest of Eaton’s electrical sales organization to support and coach the organization in your region on selling services
• Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
• Prepare and present quotations to customers
• Develop market-based growth strategies to ensure sustained success of Eaton’s services product lines

Qualifications

• Bachelor’s degree from an accredited institution
• Minimum three (3) years of commercial or technical experience
• Possess a valid driver’s license
• No relocation benefit is offered for this position. Only candidates within a 50-mile radius of Lenexa, KS will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• This position requires access to export-controlled information. To conform to U.S. government export regulations applicable to that information, an applicant must be a U.S. person defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158.

Preferred Qualifications

• Bachelor’s degree in Engineering
• Previous electrical sales experience
• Previous services experience

Skills

• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
• Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
• Demonstrates understanding of market trends, industry issues and knowledge of competitors
• Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
• Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
• Effective implementation of Eaton’s internal sales process
• Effective interpersonal and teamwork skills
• Time management, presentation and planning skills
• Ability to travel up to 25%