Senior Service Manager - Physical Security & Fire Alarm Systems

Brookfield Global Recruitment Services; Houston (TX); On-site; USD 72,800 - 87,360; Full time

Benefits offered by this job

Excellent compensation

Bonus

Benefits

Job summary

A global recruitment firm is hiring a Senior Service Manager for Physical Security & Fire Alarm Systems in Houston, TX. Responsibilities include managing service business operations and implementing sales strategies. The ideal candidate has 5-7 years of experience in Service Management and knowledge of security systems. Excellent compensation and career growth opportunities are offered.

Qualifications

• 5-7 years of Service Management experience required.
• Experience in electronic, fire alarm & life safety, or healthcare systems.
• Strong coaching and training abilities.

Responsibilities

• Overall management and leadership of service business operations.
• Implement service sales strategies for revenue and customer satisfaction.
• Develop operations strategies for improved service delivery.

Skills

Leadership and management

Service sales strategies

Security systems knowledge

Microsoft Office proficiency

Education

College degree or equivalent experience

Job description

Senior Service Manager - Physical Security & Fire Alarm Systems

Senior Service Manager - Physical Security & Fire Alarm Systems

Direct message the job poster from Brookfield Global Recruitment Services

Leading global organization are looking to hire a results driven and forward-thinking Service Manager. Key responsibilities, skills and experience required include:

• Overall management and leadership of the Technology Service business and operations activities.
• Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals, and maximize service delivery to achieve customer satisfaction goals.
• Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost effective manner.
• Performs other duties and responsibilities as requested or required.
• Strong leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department.
• Advanced team leadership, team building and facilitation skills.
• Coaches, councils and trains the sales force to improve individual service selling skills.
• Broad based professional knowledge of: security hardware, alarm and video surveillance systems,CCTV, electronic security issues and safeguards.
• Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
• Education: College degree, trade school or equivalent experience
• 5-7 years Service Management experience.
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems

Excellent compensation, bonus, benefits and ability to grow career quickly within a global player.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Information Technology

• Industries

  IT System Operations and Maintenance, IT Services and IT Consulting, and Computers and Electronics Manufacturing

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