Senior Service Delivery Manager

CDI Solutions; San Jose (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading technology consultancy is seeking a Service Delivery Manager to oversee projects related to data warehouse implementations and BI platform rollouts. This role requires strong project planning and execution skills, experience with GCP BQ, AI/ML, and Agentic AI, along with the ability to manage cross-functional teams. Candidates must demonstrate experience in data governance and compliance, ensuring quality standards are met throughout project delivery. Excellent communication and stakeholder management skills are essential.

Qualifications

• Experience in implementation of GenAI based delivery / Agentic AI / AI Ops is mandatory.
• Experience in projects like Data warehouse or lake implementations.
• Experience with BI and reporting platform rollouts.

Responsibilities

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Coordinate cross-functional teams including data engineers, data analysts, and business intelligence teams.
• Ensure data governance, security, and quality standards are adhered to.

Skills

GCP BQ

AI/ML

Agentic AI

Hadoop

SQL

Data Background

Job description

Overview

Client is Looking for a Service Delivery Manager who should have experience in projects like Data warehouse or lake implementations. BI and reporting platform rollouts. Migration of legacy data systems to the cloud. Must Have - GCP BQ, AI/ML, Agentic AI. Good to have - Hadoop , SQL, Data Background. Flexibility: work with offshore(India) team. Expectations: estimation of new project, providing solutions to client etc. Experience in implementation of GenAI based delivery / Agentic AI / AI Ops is mandatory. It should not be limited to using only AI Assistants.

Requirements :

Project Planning & Execution

Define project scope, goals, and deliverables in collaboration with stakeholders. Develop and manage detailed project plans, timelines, and resource allocations. Track progress and ensure timely delivery of project milestones.

Team & Stakeholder Management

Coordinate cross-functional teams including data engineers, data analysts, business intelligence, and product teams. Communicate effectively with internal and external stakeholders, ensuring alignment and transparency. Facilitate meetings, provide updates, and manage expectations throughout the project lifecycle. Identify potential risks and develop mitigation strategies. Resolve project issues and conflicts as they arise, escalating when necessary.

Quality & Compliance

Ensure data governance, security, and quality standards are adhered to. Oversee testing, validation, and sign-off processes for data products and solutions.

Reporting & Documentation

Maintain clear documentation of project plans, decisions, risks, and lessons learned. Deliver regular status reports and dashboards to senior leadership and stakeholders.