Senior Service Delivery Engineer

GitHub, Inc.; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading software development company seeks a Senior Service Delivery Engineer to support their Expert Services team. The role involves monitoring performance, driving customer adoption, and collaborating on technical issues. Candidates should have over 7 years of experience in technical consulting or software development, leadership experience, and knowledge of Git. This position offers competitive benefits in a dynamic environment.

Qualifications

• 7+ years of experience in technical consulting, software development, application security, or related field.
• 1+ years of experience leading customer projects.
• Experience in Software Development or DevOps.

Responsibilities

• Monitor and evaluate performance and support readiness for delivery quality.
• Drive services pre-sales and scoping exercises.
• Collaborate with cross-functional teams to resolve technical issues.

Skills

Technical consulting

Software development

Application security

DevOps

Git version control

Education

Bachelor's Degree in a related field

Job description

A company is looking for a Senior Service Delivery Engineer to assist their Expert Services team in addressing customer needs and enhancing software delivery.

Key Responsibilities

• Monitor and evaluate performance and support readiness for delivery quality
• Drive services pre-sales and scoping exercises to enhance customer adoption of the platform
• Collaborate with cross-functional teams to resolve technical issues and advocate for product improvements

Required Qualifications

• 7+ years of experience in technical consulting, software development, application security, or related field, or a Bachelor's Degree in a related field with 5+ years of experience
• 1+ years of experience leading customer projects
• Experience in Software Development or DevOps
• In-depth knowledge of the Git version control system