Senior Service Associate M-F 8am-4pm

hcmportal; Jurupa Valley (CA); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Excellent weekly pay

401(k)

Medical, dental and vision

Paid time off

Disability Insurance

Employee stock purchase program

Job summary

UPS is seeking a Healthcare Senior Service Associate to perform order fulfillment and warehouse operations on site. You will receive, stock, pick, pack and ship healthcare products, while maintaining accuracy and safety in a fast-paced environment.

The role requires the ability to lift up to 70 lbs, operate RF scanners, and work with various MHE equipment in allergen-safe or ambient environments. Background check and drug screen are required, with competitive weekly pay and benefits after

Qualifications

• Must be authorized to work in the U.S.
• Background check and drug screen required
• Ability to lift up to 70 lbs and work at heights up to 28 feet
• Experience with warehouse management systems (WMS) and RF scanning recommended
• Attention to safety, quality and process adherence

Responsibilities

• Execute accurate order fulfillment including inbound, outbound, and inventory control
• Use RF scanners and WMS to document warehouse activities
• Operate MHE and pallet movers safely according to procedures
• Contribute to a clean, organized, and compliant warehouse environment
• Support field stocking locations and cross-functional teams as needed

Skills

Lifting up to 70 lbs

RF scanners

WMS proficiency

MHE operation

Safety compliance

Team collaboration

Tools

WMS

RF scanners

Pallet jacks

Job description

Job Description:

Healthcare Senior Service Associate

The primary component of our Healthcare team is order fulfillment, including receipt of our customers’ priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world’s medical devices, testing equipment, pharmaceuticals and more.

Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. For us, it’s more than a package, it’s a patient. Healthcare Service Associates help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers, and improve the products and services they offer.

• The ability to lift up to 70 lbs
• An ability to work at heights of up to 28 feet using powered equipment such as order pickers
• Utilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order picker
• Utilize radio frequency (RF) scanners to electronically perform warehouse activities
• Performs all tasks using defined job processes with a high level of accuracy with minimal supervision
• Utilize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control
• Ensure transaction accuracy along with safety and quality compliance
• Works in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spaces
• Legal right to work in the U.S.
• Successful completion of background check and a drug screen is required

• Excellent weekly pay
• 401(k)
• Medical, dental and vision after waiting period
• Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely.

Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

UPS does consider job applicants with prior criminal convictions

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $22.50/hr to $36.55/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.