Senior Service Associate M-F 8am-4:30pm

United Parcel Service Sweden Aktiebolag; Columbus (OH); Sur place; USD 29 000 - 45 000; Plein temps

Avantages offerts par ce poste

Weekly pay

401(k)

Medical, dental and vision

Résumé du poste

United Parcel Service (UPS) is hiring a Healthcare Senior Service Associate in Columbus, OH. The role focuses on order fulfillment for healthcare products, including receiving, picking, packing, shipping, and providing customer service support to clients in the medical devices, pharmaceuticals, and related sectors.

Responsibilities include lifting up to 70 lbs, operating MHE and RF scanners, and ensuring accuracy and safety across inbound, outbound, and inventory control processes.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsabilités

• Lift up to 70 lbs.
• Work at heights up to 28 feet using order pickers and MHE.
• Operate pallet movers, stand-up forklifts, high lift reach trucks, and order pickers.
• Use RF scanners to perform warehouse tasks and maintain accuracy.
• Follow WMS processes for inbound, outbound, and inventory control.
• Ensure safety, quality, and compliance in a dynamic warehouse environment.

Description du poste

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Healthcare Senior Service Associate

The primary component of our Healthcare team is order fulfillment, including receipt of our customers' priority healthcare products into our warehouse facility, placement of stock into storage, receiving orders, picking and packing orders, shipping orders, and conducting customer service support. Our healthcare team members provide an important service for the world's medical devices, testing equipment, pharmaceuticals and more. Speed, consistency, flexibility and visibility are delivered to our clients through our customer first approach. For us, it's more than a package, it's a patient. Healthcare Service Associates help our clients become more efficient, which allows them to focus on their core competencies, better serve their customers, and improve the products and services they offer.

Responsibilities

• The ability to lift up to 70 lbs
• An ability to work at heights of up to 28 feet using powered equipment such as order pickers
• Utilize various pieces of Material Handling Equipment (MHE) including pallet movers, stand up forklifts, high lift reach trucks, and order picker
• Utilize radio frequency (RF) scanners to electronically perform warehouse activities
• Performs all tasks using defined job processes with a high level of accuracy with minimal supervision
• Uti lize computer-based warehouse management system (WMS) to perform all warehouse activities including outbound process, inbound process and inventory control
• Ensure transaction accuracy along with safety and quality compliance
• Works in a variety of environments to include temperatures in the ambient warehouse, refrigerated storage spaces, or freezer spaces
• Legal right to work in the U.S.
• Successful completion of background check and a drug screen is required
• Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded.
• Supports business products by collaborating with vendors, customers, and other internal support groups.
• Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc.
• Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives.
• Responsible for retaining and strengthening customer relationships which may include face to face customer service.
• Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation.
• May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network.

Delivers hands‑on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely.

Benefits

• Excellent weekly pay
• 401(k)
• Medical, dental and vision after waiting period

Employee Type

Permanent

EEO

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $20.80/hr to $33.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job‑related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual