Senior Server Support Engineer

TecTammina; Toledo (OH); On-site; USD 95,000 - 130,000; Full time

Job summary

A technology solutions company in Toledo, Ohio is seeking a Senior Server Application Support Engineer to provide critical frontline support for server applications across various operating systems. The ideal candidate will have at least 10 years of IT Technical Support experience, along with strong capabilities in managing enterprise-level projects and communication. Responsibilities include installing software releases and evaluating hardware for efficient performance. This role is essential for ensuring system reliability and improving operational efficiency.

Qualifications

• 10 years prior IT Technical Support experience is required.
• 3 years prior IT experience in an enterprise environment is required.
• 2 years hands-on Active Directory experience is required.

Responsibilities

• Provide frontline support for server applications on all operating systems.
• Install new software releases, database upgrades, and patches.
• Evaluate, test, and recommend hardware and software for efficiency.
• Coordinate complex tasks in a fast-paced environment.
• Communicate effectively with all levels of the organization.

Skills

IT Technical Support

Active Directory

Communication

Project Implementation

Linux

Microsoft Windows Server

Microsoft Exchange

Microsoft SharePoint

Education

Bachelor Degree in Information Technology or Business

Job description

Responsibilities

• The Senior Server Application Support Engineer is a critical role that provides the frontline support for server applications on all production, test, and development operating systems, as well as the corporate and public voice and data networks.
• Responsible for installing new software releases, database upgrades, and system upgrades. Evaluate and install patches.
• The Senior Server Application Support Engineer evaluates, tests, and recommends hardware and software to determine efficiency, reliability, and compatibility, makes recommendations for system improvements, and solves complex system performance problems.
• Responsible for coordinating complex tasks in a fast paced environment.
• The Senior Server Application Support Engineer must demonstrate competency in the areas of telephony networks, data networks, detailed server application administration such as, but not limited to, Active Directory, Linux, Microsoft Windows Server products, Microsoft Exchange, Microsoft SharePoint, BYOD management, detailed workstation administration, Internet services, Intranet services, computer center based data management, and logistical support.
• Identify areas of operations that need upgraded equipment, software and efficiency gain.
• Must have the ability to effectively communicate with all levels of the organization, including executive positions.
• This position requires the ability to implement large projects in an enterprise environment.

Qualifications

• Bachelor Degree in Information Technology or Business – Required
• 10 years prior IT Technical Support experience – Required
• 3 years prior IT experience working in an enterprise environment - Required
• 2 years hands-on Active Directory enterprise level experience - Required

Additional Information

Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1004

Job Type: C2H

Status: USC/GC

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