Senior Security Operations Analyst

Prosegur; Lowell (MA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

More information available

Job summary

Prosegur invites an experienced Senior Security Operations Analyst to join its Cipher division in Lowell, MA. You will act as a senior escalation point within the SOC, monitor and investigate complex threats, and lead response activities for client environments.

Key responsibilities include collaborating with clients, improving detection capabilities, and supporting regulatory compliance across GDPR, HIPAA, and PCI DSS. Strong communication and independent work style are essential.

Qualifications

• Bachelor's degree in cybersecurity or related field.
• 4–6+ years of experience in cybersecurity, security operations, incident response, or related field.
• Experience with security technologies such as SIEM, EDR/XDR, vulnerability management, firewalls, IDS/IPS, or comparable platforms.

Responsibilities

• Collaborate with clients to understand security requirements, risks, and objectives.
• Provide recommendations to strengthen security posture and align with industry best practices.
• Communicate security findings, risks, and recommendations to clients and stakeholders.
• Serve as a senior escalation point for SOC analysts investigating security alerts and incidents.
• Analyze suspicious activity, security events, and potential threats to determine risk and response.
• Support incident containment, eradication, recovery, and root-cause analysis.
• Identify trends to improve monitoring, detection, and response capabilities.
• Maintain incident response procedures and post-incident reporting.

Skills

SIEM

EDR/XDR

Vulnerability management

Firewalls

IDS/IPS

Threat detection

Incident response

Networking

Communication

Client-facing

Education

Bachelor's degree

Tools

Microsoft Sentinel

Splunk

CrowdStrike

Microsoft Defender

Job description

Senior Security Operations Analyst(Cipher)

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largestsecurity services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.

Job Skills / Requirements

The Senior Security Operations Analyst serves as a senior escalation point within the Security Operations Center (SOC), responsible for monitoring, investigating, and responding to complex cybersecurity threats and incidents across client environments. This role provides advanced security analysis, supports incident response, develops and maintains SOC detection use cases, and works with clients and internal teams to strengthen security operations and overall security posture.

Key Responsibilities:

Client Engagement

• Collaborate with clients to understand security requirements, risks, and objectives.
• Provide recommendations to strengthen security posture and align with industry best practices.
• Communicate security findings, risks, and recommendations to clients and stakeholders.

Security Operations & Incident Response

• Serve as a senior escalation point for SOC analysts investigating security alerts and incidents.
• Analyze suspicious activity, security events, and potential threats to determine risk and appropriate response.
• Support incident containment, eradication, recovery, and root-cause analysis.
• Identify trends and opportunities to improve monitoring, detection, and response capabilities.
• Maintain incident response procedures and document post-incident findings and recommendations.

Compliance & Reporting

• Support client compliance with applicable regulatory requirements and industry standards, including GDPR, HIPAA, and PCI DSS.
• Prepare security reports highlighting key metrics, trends, incidents, and recommendations.
• Support security audits, assessments, and client reviews.

Requirements:

Required

• Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field preferred; equivalent experience may be considered.
• 4–6+ years of experience in cybersecurity, security operations, incident response, or a related field.
• Experience with security technologies such as SIEM, EDR/XDR, vulnerability management, firewalls, IDS/IPS, or comparable platforms.
• Strong understanding of networking, cybersecurity principles, threat detection, and incident response.
• Experience troubleshooting and investigating complex security events.
• Strong analytical, problem-solving, communication, and client-facing skills.
• Ability to work independently, prioritize multiple issues, and operate effectively in a fast-paced environment.

Preferred

• Certifications such as CISSP, CISM, CEH, Security+, CySA+, or comparable credentials.
• Experience with Microsoft Sentinel, Splunk, CrowdStrike, Microsoft Defender, or similar technologies.
• Knowledge of MITRE ATT&CK, NIST, CIS Controls, or other cybersecurity frameworks.
• Experience with cloud security, threat hunting, vulnerability management, or security engineering.

Additional Considerations:

This position may require occasional work outside normal business hours to support security incidents, maintenance activities, or client requirements. The Senior Cyber Security Analyst is expected to maintain current knowledge of cybersecurity threats, technologies, and industry best practices.

Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities and duties that may be assigned.

#PRO123

Education Requirements (All)

Bachelor's Degree

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Sick Days, More information available upon hiring

This job reports to the SOC Manager - Cipher