Senior SDE: Architect AI-Driven Content Platform
Amazon Inc.
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Benefits offered by this job
Job summary
Amazon is seeking a Senior Software Development Engineer for the CS Content Solutions team within the Amazon Customer Service organization. The role focuses on reimagining content in an AI-driven world, distilling vast knowledge into core knowledge artifacts, and shaping architecture for scalable CS platforms.
You will influence product owners, software engineers, ML scientists, and data scientists globally, building foundations that power customer service experiences across marketplaces and
Qualifications
- 5+ years of non-internship professional software development experience.
- 5+ years of programming with at least one software programming language.
- 5+ years of leading design or architecture of new and existing systems.
- Experience as a mentor, tech lead or leading an engineering team.
Responsibilities
- Lead the design, implementation, and delivery of large-scale software efforts for the CS Knowledge platform.
- Architect and develop robust, scalable services handling millions of users and billions of requests.
- Champion software development best practices including AI-enhanced tools for code quality, testing, and debugging.
- Partner with stakeholders to understand requirements and serve as the primary point of contact for deliverables.
- Propose and implement new projects and system improvements with measurable quality and cost-efficiency goals.
Skills
Education
Job description
Amazon is seeking a Senior Software Development Engineer for the CS Content Solutions team within the Amazon Customer Service organization. The role focuses on reimagining content in an AI-driven world, distilling vast knowledge into core knowledge artifacts, and shaping architecture for scalable CS platforms.
You will influence product owners, software engineers, ML scientists, and data scientists globally, building foundations that power customer service experiences across marketplaces and
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