Senior Scrum Master

JPC TECHNO INC; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

JPC TECHNO INC in the United States seeks an experienced Scrum Master to lead Agile delivery for multiple teams, coaching teams and leadership on Scrum practices, and removing blockers so value ships predictably.

You will facilitate events, coach the Product Owner, track metrics, mentor junior Scrum Masters, and coordinate dependencies across teams using SAFe, LeSS, or Scrum of Scrums. Excellent communication and stakeholder management required.

Qualifications

• 6+ years in software delivery, with 4+ years as a Scrum Master.
• Strong knowledge of Scrum, Kanban, and scaled frameworks (SAFe preferred).
• Proven coaching and facilitation skills.
• Hands-on experience with Jira, Confluence, or Azure DevOps.
• Excellent communication and stakeholder management.

Responsibilities

• Facilitate Scrum events: sprint planning, daily stand-ups, reviews, retrospectives, and backlog refinement.
• Coach the Product Owner on backlog management, prioritization, and writing clear user stories.
• Remove impediments and escape cross-team or organizational blockers.
• Track and report metrics (velocity, burndown, cycle time, predictability) and drive improvement.
• Mentor junior Scrum Masters and uplift Agile maturity across teams.
• Coordinate dependencies across teams (SAFe, LeSS, or Scrum of Scrums).
• Foster a culture of transparency, collaboration, and continuous improvement.
• Partner with stakeholders and leadership on roadmaps, risks, and release planning.
• Resolve conflicts and build high-trust, self-organizing teams.

Skills

Software delivery experience

Scrum/Agile knowledge

Coaching and facilitation

Stakeholder management

Communication skills

Education

CSM

PSM II

SAFe SPC/RTE

ICP-ACC

Tools

Jira

Confluence

Azure DevOps

Job description

**Role Summary**

Leads Agile delivery for one or more teams, coaches teams and leadership on Scrum practices, and removes obstacles so teams ship value predictably.

**Key Responsibilities**

• - Facilitate Scrum events: sprint planning, daily stand-ups, reviews, retrospectives, and backlog refinement
• - Coach the Product Owner on backlog management, prioritization, and writing clear user stories
• - Remove impediments and escape cross-team or organizational blockers
• - Track and report metrics (velocity, burndown, cycle time, predictability) and drive improvement
• - Mentor junior Scrum Masters and uplift Agile maturity across teams
• - Coordinate dependencies across teams (SAFe, LeSS, or Scrum of Scrums)
• - Foster a culture of transparency, collaboration, and continuous improvement
• - Partner with stakeholders and leadership on roadmaps, risks, and release planning
• - Resolve conflicts and build high-trust, self-organizing teams

**Required Qualifications**

• - 6+ years in software delivery, with 4+ years as a Scrum Master
• - Strong knowledge of Scrum, Kanban, and scaled frameworks (SAFe preferred)
• - Proven coaching and facilitation skills
• - Hands-on experience with Jira, Confluence, or Azure DevOps
• - Excellent communication and stakeholder management

**Preferred**

• - CSM, PSM II, SAFe SPC/RTE, or ICP-ACC certification
• - Experience in a distributed or multi-team environment
• - Familiarity with DevOps, CI/CD, and metrics-driven delivery
• - Background in a technical or business analysis role

**Success Measures**

• - Improved team velocity and predictability