Scrum Master

Veriipro; Addison (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Veriipro is seeking an experienced Scrum Master to guide multiple Agile teams within a SAFe environment. You will ensure effective implementation of Agile and Scrum practices, facilitate ceremonies, and support ART execution with cross-team coordination and risk mitigation.

You will own impediment removal, help maintain product and program backlogs with Product Owners, and build delivery visibility through JIRA dashboards and metrics.

Qualifications

• Proven experience as a Scrum Master in an Agile/SAFe environment.
• Hands-on experience supporting ARTs and PI Planning events.
• Facilitate Scrum ceremonies, manage dependencies, resolve impediments, and drive Agile delivery.
• Experience with JIRA, including JQL queries, dashboards, reports, and Agile metrics.
• Strong understanding of SAFe principles and program-level coordination.
• Excellent communication and stakeholder management skills.
• Ability to lead multiple teams and foster continuous improvement.
• SAFe Scrum Master (SSM) certification is mandatory.

Responsibilities

• Serve as a Scrum Master for one or more Agile teams within a SAFe environment.
• Facilitate all Scrum ceremonies (Daily Stand-ups, Planning, Reviews, Retrospectives).
• Support ART execution with cross-team coordination, dependency management, risk mitigation, and impediment resolution.
• Identify and remove impediments affecting delivery at team and cross-team levels.
• Promote communication and transparency within teams and across the ART.
• Maintain delivery, sprint, and release plans for program stakeholders.
• Collaborate with Product Owners to refine and prioritize backlogs.
• Monitor Agile metrics to identify improvement opportunities and bottlenecks.
• Create and maintain JIRA dashboards, reports, and advanced JQL queries.

Skills

Scrum Master

SAFe

Facilitation

Communication

PI Planning

Stakeholder management

Mentoring

Agile metrics

Tools

JIRA

JQL

JIRA Dashboards

Job description

Roles & Responsibilities

• Serve as a Scrum Master for one or more Agile teams operating within a SAFe environment, ensuring effective implementation of Agile and Scrum practices.
• Facilitate all Scrum ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
• Support Agile Release Train (ART) execution by facilitating cross-team coordination, dependency management, risk mitigation, and impediment resolution.
• Take ownership of identifying, tracking, and removing team-level and cross-team impediments that impact delivery.
• Promote effective communication, collaboration, and transparency within Agile teams and across the ART to ensure successful value delivery and achievement of Sprint commitments.
• Support the development, maintenance, and visibility of team delivery plans, Sprint plans, and release plans for program-level stakeholders.
• Collaborate closely with Product Owners to maintain a healthy, prioritized, and well-refined Product Backlog and Sprint Backlog.
• Monitor and analyze Agile delivery metrics, including team velocity, Sprint predictability, throughput, and team maturity, to identify improvement opportunities.
• Create and maintain JIRA dashboards, reports, and advanced JQL queries to provide delivery insights, track progress, identify bottlenecks, and improve team transparency.
• Coach and mentor Agile teams on Scrum principles, SAFe practices, self-organization, accountability, and continuous improvement.
• Drive a high-performing team culture through collaboration, servant leadership, proactive problem-solving, and continuous feedback.
• Collaborate with Release Train Engineers (RTEs), Product Management, Product Owners, and other Scrum Masters to ensure alignment across the ART.
• Take on Senior Scrum Master responsibilities by supporting and facilitating ART-level ceremonies, including PI Planning preparation and execution.
• Coordinate with stakeholders and cross-functional teams to identify dependencies, manage risks, and ensure alignment with program objectives.
• Support the creation, refinement, and prioritization of the Program Backlog in collaboration with Product Management, Product Owners, and ART stakeholders.
• Drive program-level transparency, visibility, and commitment across teams by ensuring effective communication of progress, risks, dependencies, and delivery outcomes.
• Facilitate continuous improvement initiatives across teams and the ART, ensuring lessons learned are translated into actionable improvements.
  

Required Experience & Qualifications

• Proven experience as a Scrum Master in an Agile/SAFe environment.
• Hands-on experience supporting Agile Release Trains (ARTs) and participating in PI Planning events.
• Experience in facilitating Scrum ceremonies, managing dependencies, resolving impediments, and driving Agile delivery.
• Experience working with JIRA, including JQL queries, dashboards, reports, and Agile metrics.
• Strong understanding of SAFe principles, Agile methodologies, and program-level coordination.
• Excellent communication, facilitation, stakeholder management, and conflict-resolution skills.
• Ability to lead multiple teams, influence without authority, and drive continuous improvement.
• SAFe Scrum Master (SSM) certification is mandatory.