Senior School Support Manager, Community Schools - 25410

NYC Public Schools; New York (NY); On-site; USD 99,000 - 107,000; Full time

Job summary

NYC Public Schools is seeking a Senior School Support Manager to oversee Community Schools, focusing on strategic program management and implementation. With a commitment to equity, the role involves driving policy decisions and collaborating with various stakeholders to enhance educational outcomes.

Qualifications

• Master's or doctoral degree in education, public administration, or related.
• 2 years in education administration in a supervisory capacity required.
• Strong project management skills to drive educational initiatives.

Responsibilities

• Manage research-intensive projects and evaluations.
• Support hiring and professional development within community schools.
• Lead implementation of community school strategies and partnerships.

Skills

Project Management

Analytical Skills

Interpersonal Skills

Communication Skills

Education

Master’s degree in education or related field

Baccalaureate degree and 4 years experience

Tools

Microsoft Office 365

Job description

Senior School Support Manager, Community Schools - 25410

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Senior School Support Manager, Community Schools - 25410

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Position Summary: The New York City Public Schools (NYCPS) system is the largest in the country. In February 2015, the NYCPS created the Office of Community Schools (OCS). Community Schools are places where children have opportunities to learn, gain skills, create joy, and have experiences that ignite curiosity and allow children to discover their passions and talents. Community Schools support the social, emotional, physical, and academic needs of students by offering a coordinated approach to increasing opportunities for young people and improving the academic performance of students through partnerships among principals, parents, teachers, and community-based organizations (CBOs). Schools enter a partnership with a lead CBO to offer a “whole child, whole community” approach, looking holistically at students, families, and communities to ascertain their most pressing needs and decide which services will best address those needs. In alignment with the NYCPS’ mission to advance equity, the Office of Community Schools is committed to practices consistent with being an equitable and explicitly anti-racist organization. We practice this by ensuring:

• Students are seen, valued and prepared for success
• Embracing and valuing the power of families
• Investing in schools and community-based organizations
• Investing in team members to make connections, build relationships, deliver services, and to become adaptive leaders.
  
  

The portfolio has grown to 421 Community Schools.

The Senior School Support Manager, Community Schools will drive policy decision-making around fiscal management and program design to provide support to a unique cohort of non-traditional Community Schools. The Senior School Support Manager will work closely with the Senior Executive Director and Senior Administrator to support strategic program planning, program implementation, design and implementation of professional development, and strategic communications. The Senior School Support Manager will lead and oversee special projects with a high degree of research and analysis; evaluates results and presents recommendations to be used as a basis for policy and project implementation decisions. Performs related work.

Reports to: Senior Executive Director, Office of Community Schools

Direct Reports: N/A

Key Relationships: Works closely with Community School team members, Attendance, Research, and Innovation team, school-based leaders, the UFT, superintendent teams, and other Central Offices as needed work with key external stakeholders, specifically community-based organization partners.

Responsibilities

Program Management and Support

• Under the direction of the Senior Executive Director and Senior Administrator manage research-intensive projects, evaluate results, and present recommendations to senior leadership.
• Assists the Senior Executive Director and Senior Administrator with day-to-day activities for the Office of Community Schools, including communications and project management activities.
• Support hiring as needed, coordinating with OCS team management, OCSW human resources and operations staff to track vacancies, post openings, interview candidates, recommend finalists, tender offers, and onboard new staff.
• Collaborate with senior leadership to assess the effectiveness of capacity-building efforts aimed at supporting Directors of School Support, Program Managers, Community School Directors, Principals and school staff.
• Works with the community school team members to track program data, progress towards goals, and key metrics for continuous improvement.
• Represents the Senior Executive Director and Senior Administrator at external and internal meetings, as directed.
• Provides support in a broad range of administrative areas, including assisting with the preparation of the Office of Community School staff professional development meetings and trainings, including agenda development, copying and collating meeting materials, note-taking, and disseminating follow-up information.
  
  

Community School Program Implementation and Management

• Lead the strategic implementation and management of the Community Schools strategy in non-traditional Community Schools, optimizing limited budgets and forging impactful partnerships to enhance educational outcomes.
• Provide project management support, conduct school visits, and connect schools to NYCPS resources to ensure quality programming and student attendance.
• Facilitate data-driven meetings with school leadership teams, support results-focused initiatives, and ensure accountability.
• Coordinate with NYC partner organizations and the Family and Community Outreach team to support community school activities and parent engagement.
• Ensure schools have baseline fidelity assessments, collaborative leadership teams, developed budgets, and plans for expanded learning and mental health services.
• Make fiscal policy decisions regarding resource allocation, work scope approval, and vendor contracts.
• Develop and implement policies for innovative external programs to support mentoring and family engagement.
• Communicate with stakeholders, prepare reports and presentations, and ensure evaluation results inform program practices.
• Provide administrative and operational support, including professional development training, compliance reporting, and data analysis to maintain service quality and meet accountability measures.
  
  

Qualification Requirements

Minimum

1. A master’s degree from an accredited college or university in education, educational psychology, educational leadership, public administration, public policy, social work, or a closely related field, and two years of satisfactory, full-time progressively responsible professional experience in education administration, in such areas as: portfolio planning, educational grants/funding, student enrollment, assessment and accountability, youth development, special education, early childhood, program evaluation, policy research, college and career readiness, health and wellness, immunization, diagnostic and treatment services for parents and children, out of school programs, career and occupational education, curriculum development, evaluation and testing, educational planning, and educational statistics, or a related field, at least 18 months of this experience must have been in an executive, managerial, consultative, administrative or supervisory capacity in education administration; or

• A baccalaureate degree from an accredited college or university and four years of satisfactory, fulltime progressively responsible professional experience, in one or more of the areas as described in “1” above, at least 18 months of which must have been in an executive, managerial, consultative, administrative or supervisory capacity; or
• A four-year high school diploma or its educational equivalent and six years of satisfactory, full time professional experience, in one or more of the areas as described in “1” above, at least 18 months of which must have been in an executive, managerial, consultative, administrative or supervisory capacity; or
• Education and/or experience equivalent to “1”, “2”, or “3” above. Undergraduate education above the high school level may be substituted for professional experience, in the areas described in “1” above, at the rate of 30 semester credits from an accredited college or university for each year of experience, up to a maximum of 4 years. Graduate education in areas other than those mentioned above, may be substituted for the professional experience, at the rate of 15 graduate semester credits from an accredited college or university, for 6 months of experience, up to a maximum of 1 year of professional experience. However, all candidates must have a high school diploma or its educational equivalent and 18 months of experience in an executive, managerial, consultative, administrative or supervisory capacity in education administration as described above.
  
  

Preferred

• A systematic thinking approach, with the ability to make connections and align services to better support student engagement and learning.
• A strong focus on results.
• The ability to ignite and support change, to encourage leaders to be open to new approaches to collaboration, time and resources, with the goal of achieving improved outcomes.
• A deep understanding of effective community partnerships.
• Ability to work effectively as part of a team in a fast-paced environment.
• Excellent interpersonal skills, with the ability to build solid work relationships.
• Strong customer service orientation.
• Experience in coaching and supporting adult learners.
• Strong facilitation skills.
• Strong ability to organize facts and present information and figures in a clear, concise, and logical manner, both spoken and written.
• Ability to learn quickly and continuously, be responsive to feedback and succeed in a rapidly changing environment.
• Strong project management skills, attention to detail, and the ability to proactively identify key issues.
• Superior analytical project management skills, including planning, designing, documenting, follow-up, and problem-solving skills.
• Excellent communication skills, including the ability to speak and write clearly and respectfully.
• Ability to think strategically to mobilize disparate groups of people toward a common and ambitious goal and translate insights into action.
• Ability to multitask, take initiative, comfortably switch gears, and prioritize workload.
• Knowledge of Microsoft Office 365 applications.
  
  

Salary: $99,066 - $107,000

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

• New York City Residency is NOT Required *
  
  

We encourage all applicants from the New York City tri-state area to apply.

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy

The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.

Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Primary and Secondary Education

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