Senior Scaling Operations Program Leader

Duolingo

Pittsburgh (Allegheny County)

On-site

USD 143,000 - 193,000

Full time

2 days ago

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Job summary

Duolingo is seeking a Senior Scaling Operations Program Manager in Pittsburgh, PA or New York City, NY, to partner across Engineering, Learning & Curriculum, and Product. You will drive cross-functional programs from ambiguity to impact, designing scalable workflows and ensuring reliable, timely execution at scale.

You will work with engineering to mature systems for stability and observability, align stakeholders, and measure outcomes with rigorous post-launch assessments to drive continuous

Qualifications

Experience leading complex cross-functional initiatives end-to-end in product, platform, content, or operations domains.
Proven ability to design and scale systems or workflows that improve speed, quality, and efficiency across teams or markets.
Ability to create clarity from ambiguity, drive alignment without authority, and make ROI-focused decisions.
Strong operational rigor: set clear goals, define SLAs/KPIs, manage risks and dependencies, communicate with executives.

Responsibilities

Lead high-leverage, cross-functional programs from definition through launch and scale.
Design durable, tech-forward workflows and standards for scalable execution.
Orchestrate execution across teams, sequence dependencies, manage risk, and set SLAs/KPIs.

Skills

Cross-functional leadership

Program management

Operations management

ROI analysis

Stakeholder communication

Technical fluency with engineering

Process improvement

Measuring success metrics

Job description

You will work with engineering to mature systems for stability and observability, align stakeholders, and measure outcomes with rigorous post-launch assessments to drive continuous

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