Senior SAP Upgrade & Production Support Lead

Apple; Pasadena (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Apple is seeking an Engineering Project Manager (SAP Functional Support & Upgrade Lead) to oversee SAP upgrades and support services in Sunnyvale, California. This role is pivotal in managing day-to-day operations and maintaining high service levels for business partners.

The ideal candidate will have over 10 years of SAP experience, expertise in SAP modules, and a Bachelor’s Degree. Strong problem-solving skills and effective communication are essential. The role requires a hands-on approach and excellent relationship management with stakeholders.

Qualifications

• 10+ years of SAP functional / implementation experience.
• Expertise in one of the SAP modules such as SD, MM, or FI.
• Experience in managing and implementing multiple cycles of upgrades.

Responsibilities

• Lead annual SAP upgrades and coordinate with internal and external stakeholders.
• Provide day-to-day SAP production support and troubleshoot production issues.
• Drive operational excellence and maintain high service levels for business partners.

Skills

SAP functional / implementation experience

Expertise in SAP modules (SD, MM, FI)

Hands-on troubleshooting

Excellent communication skills

Problem-solving skills

Education

Bachelor’s Degree or equivalent

Job description

Apple is seeking an Engineering Project Manager (SAP Functional Support & Upgrade Lead) to oversee SAP upgrades and support services in Sunnyvale, California. This role is pivotal in managing day-to-day operations and maintaining high service levels for business partners.

The ideal candidate will have over 10 years of SAP experience, expertise in SAP modules, and a Bachelor’s Degree. Strong problem-solving skills and effective communication are essential. The role requires a hands-on approach and excellent relationship management with stakeholders.