Senior SAP Tax Solutions Implementation Manager

Wolters Kluwer; Kennesaw (GA); Hybrid; USD 107,500 - 188,400; Full time

Benefits offered by this job

Bonus

Medical, Dental, Vision Plans

401(k)

Paid Parental Leave

Vacation and Sick Time

Job summary

Wolters Kluwer is seeking an SAP Implementation Consultant to deliver high‑quality tax solution implementations across ERP, billing, and eCommerce environments, with a focus on SAP ECC and SAP S/4HANA. The role partners with clients and partners to define indirect tax requirements, configure tax rules, and oversee testing and deployment.

The position requires strong consulting experience, cross‑functional collaboration, and the ability to travel up to 20% for client engagements.

Qualifications

• 5+ years of experience implementing indirect tax solutions within SAP ECC and SAP S/4HANA environments.
• Experience implementing and integrating indirect tax solutions such as CCH SureTax, Vertex, Avalara, Thomson Reuters, or similar tax technologies.
• Consulting experience supporting enterprise software implementations, including requirements gathering, solution design, data migration, data conversion, testing, training, and deployment.
• Experience with ERP, billing, eCommerce, and related systems.
• Knowledge of additional ERP platforms such as Microsoft Dynamics 365 (Finance & Operations and Business Central), NetSuite, Acumatica, or similar enterprise applications.
• Experience with cloud‑based software solutions, APIs, web services, and integration technologies.
• Demonstrated ability to configure software solutions and deliver effective end‑user and administrator training.
• Understanding of software development lifecycle processes, including requirements, architecture, design, testing, deployment, and system integration.
• Strong analytical, problem‑solving, and troubleshooting skills with the ability to translate complex technical concepts into business‑focused solutions.
• Excellent written, verbal, and presentation skills, including the ability to communicate effectively with technical teams, business stakeholders, and executive leadership.
• Proven ability to manage multiple client projects and priorities, coordinate project activities, and deliver results in a fast‑paced, collaborative, matrixed environment.
• Ability to build and maintain effective working relationships with customers, partners, vendors, and internal stakeholders.
• Demonstrated decision‑making and critical‑thinking skills, with the ability to evaluate alternatives, manage change, and recommend practical solutions.
• Advanced customer service orientation and commitment to delivering exceptional customer experiences.
• Knowledge of indirect tax concepts and regulatory requirements across multiple industries is preferred.
• Ability to lead customer workshops, facilitate requirements discussions, and provide consultative guidance on business processes, tax requirements, and integration strategies.

Responsibilities

• Lead customer implementation projects for CCH SureTax across SAP ECC, SAP S/4HANA, and other ERP, billing, eCommerce, and business application environments.
• Partner with customers, implementation partners, and internal stakeholders to assess business and indirect tax requirements, design solutions, and define implementation strategies.
• Develop tax requirements and functional design documentation, configure tax and business rules, support integration requirements, and oversee solution validation through testing and acceptance activities.
• Serve as a functional and technical advisor throughout the implementation lifecycle, including process design, gap analysis, training, user testing, change management, and operational readiness planning.
• Provide expertise in indirect tax processes and regulatory considerations across a variety of industries, including retail, software, manufacturing, telecommunications, construction, and related sectors.
• Deliver customer presentations, workshops, and training sessions, ensuring stakeholders understand solution capabilities, business processes, and operational impacts.
• Collaborate with integration, development, and implementation partners to support the successful deployment of tax solutions within third-party business applications.
• Support customer testing efforts and troubleshoot complex business and system requirements to ensure solutions align with operational and tax compliance objectives.
• Act as a trusted advisor to customers, providing recommendations on indirect tax processes, system architecture, integration approaches, and implementation best practices.
• Demonstrated ability to deliver effective software training and knowledge transfer to business and technical stakeholders.
• Provide Tier 2 support and escalation assistance for complex implementation and integration issues in coordination with the Customer Support organization.
• Partner with Product Management, Product Development, Professional Services, and Customer Support teams to improve products, services, implementation methodologies, and customer outcomes.
• Contribute to the development of implementation standards, documentation, best practices, new service offerings, and team mentoring initiatives.
• Support pre‑sales activities, including solution discussions, discovery efforts, demonstrations, and implementation planning in partnership with Sales and Solution Architects.
• Willingness to provide occasional after‑hours support during critical project milestones, deployments, or customer escalations.

Skills

Indirect tax

SAP ECC

SAP S/4HANA

Tax technology integration

Client engagement

Education

Bachelor’s Degree in Accounting, Computer Science, or related discipline

CPA preferred

SAP certification a plus

Tools

CCH SureTax

Vertex

Avalara

Thomson Reuters tax

Microsoft Dynamics 365

Job description

Wolters Kluwer is seeking an SAP Implementation Consultant to deliver high‑quality tax solution implementations across ERP, billing, and eCommerce environments, with a focus on SAP ECC and SAP S/4HANA. The role partners with clients and partners to define indirect tax requirements, configure tax rules, and oversee testing and deployment.

The position requires strong consulting experience, cross‑functional collaboration, and the ability to travel up to 20% for client engagements.