Senior SAP GTS Functional Consultant - Trade Compliance

Valiant Technologies LLC; Minneapolis (MN); Vor Ort; USD 120.000 - 170.000; Vollzeit

Zusammenfassung

Valiant Technologies LLC in Minneapolis seeks a Senior Functional Consultant for SAP GTS to provide L2/L3 application maintenance and support within a live trade compliance landscape. You will oversee SAP GTS modules, resolve incidents, and drive continuous improvement across import/export operations.

The role requires broad experience in GTS, LTSDs, preference management, and strong collaboration with ABAP/Basis teams.

Qualifikationen

• Bachelor’s degree in Engineering, Supply Chain, IT, or a related field.
• Minimum 12 years of relevant experience in SAP functional consulting, with significant depth in SAP GTS.
• Hands-on experience across all GTS sub-modules: Compliance Management, Customs Management, Risk Management, and Electronic Communication Management.
• In-depth knowledge of LTSDs and the preference management process.
• Hands-on experience in import and export processing in a live production environment.
• Proven experience in application maintenance and support, with incident, problem, and change management.
• Experience working with SLAs and ticketing tools (ITSM, Jira, or similar).

Aufgaben

• Provide L2/L3 support for SAP GTS, resolving incidents, service requests, and problem tickets within agreed SLAs.
• Perform root cause analysis for recurring issues and implement permanent fixes.
• Support day-to-day import/export processing and feeder system integration with SAP modules.
• Coordinate with ABAP, Basis, and integration teams on defect fixes and system changes.
• Create and maintain support documentation, knowledge base articles, and SOPs.
• Mentor junior consultants and support knowledge transfer and user training.
• Suggest process improvements and automation to reduce ticket volumes.

Kenntnisse

SAP GTS

L2/L3 support

ITIL

Jira

SLA management

Stakeholder mgmt

Documentation

Ausbildung

Bachelor’s degree in Engineering/IT

Tools

ABAP debugging

PI/PO monitoring

ECC integration

Jobbeschreibung

Valiant Technologies LLC in Minneapolis seeks a Senior Functional Consultant for SAP GTS to provide L2/L3 application maintenance and support within a live trade compliance landscape. You will oversee SAP GTS modules, resolve incidents, and drive continuous improvement across import/export operations.

The role requires broad experience in GTS, LTSDs, preference management, and strong collaboration with ABAP/Basis teams.