Senior SAP Analyst - Commerical

Karl Storz Endoscopy; El Segundo (CA); Hybrid; USD 137,000 - 178,000; Full time

Job summary

KARL STORZ North America is seeking a Senior SAP Analyst, Commercial to drive SAP S/4HANA commercial solutions across order-to-cash, contracts, and revenue management. You will lead workshops, gather requirements, and deliver end-to-end configurations while partnering with IT and business stakeholders in a hybrid model.

Support spans from blueprint to post-go-live, with travel up to 20% for domestic and occasional international assignments.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or equivalent.
• 8+ years of SAP experience with strong functional expertise in SAP ECC and SAP S/4HANA commercial solutions.
• End-to-end business processes including Order-to-Cash, Contract Management, Billing, Revenue Management, Returns Processing, and Service Management.
• Hands-on configuration experience in SAP S/4HANA SD and related commercial solutions.
• 3+ years of experience with ARM, CCM, RAR, FSCM Credit Management, and SAP Fiori applications.
• Experience gathering requirements, conducting fit-gap analysis, developing process blueprints, and creating functional specifications.
• Proven experience delivering projects through the full solution lifecycle including design, configuration, testing, deployment, and production support.
• Strong integration knowledge across FI, CO, MM, Logistics, Service, and Revenue Management processes.
• Experience with SAP integration technologies including IDocs, EDI, APIs, and SAP Cloud Integration solutions.
• Ability to read and debug ABAP code and effectively collaborate with development teams.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment while delivering high-quality solutions.

Responsibilities

• Serve as the functional SME for SAP commercial solutions supporting Order-to-Cash, contract management, billing, revenue management, returns, and service processes.
• Partner with stakeholders to understand requirements, identify process improvements, and develop scalable SAP solutions.
• Lead workshops, perform fit-gap analysis, document requirements, and create functional specifications and solution designs.
• Configure and support SAP S/4HANA commercial solutions with developers and integration teams.
• Participate in all phases of project delivery including requirements gathering, blueprinting, design, testing, deployment, and post-go-live support.
• Support business transformation initiatives by leveraging SAP standard capabilities and industry best practices.
• Collaborate with business and technical teams to design solutions for evolving commercial and service models.
• Provide Level 2 and Level 3 production support, root cause analysis, and sustainable solutions for recurring issues.
• Support integrations between SAP and other enterprise applications and external partners.
• Maintain process documentation, functional specifications, test scripts, and training materials.
• Stay current with SAP roadmaps, emerging technologies, and industry best practices to recommend improvements.
• Mentor junior team members and contribute to a collaborative, customer-focused environment.

Skills

Analytical skills

Problem solving

Communication

Stakeholder management

ABAP debugging

Education

Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or equivalent

Tools

SAP ECC

SAP S/4HANA

BRIM

Fiori

IDocs/EDI/APIs

SAP Cloud Integration

Job description

About KARL STORZ

From the operating room to surgery centers-and everywhere in between-KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging-to build a more connected, software-enabled operating room.

As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world.

About the Role

The Senior SAP Analyst, Commercial serves as a senior functional expert responsible for supporting, enhancing, and transforming commercial business processes within the SAP S/4HANA environment. This role partners closely with business stakeholders and IT teams to design and deliver scalable solutions supporting order management, billing, revenue management, contracts, service operations, and other commercial processes.

The position is responsible for the full solution lifecycle, including business process analysis, requirements gathering, solution design, configuration, testing, deployment, and production support. The successful candidate will help drive adoption of SAP best practices, enable new business capabilities, and support the organization's ongoing SAP modernization and cloud transformation initiatives.

This role has a hybrid work schedule - ideally in our El Segundo, CA office, also open to working out of the Stafford, TX or Auburn, MA office.

The compensation range for this role is: CA: $137,200 - $178,400 and outside of CA: $113,800 - $148,100

What You'll Do

• Serve as the functional subject matter expert for SAP commercial solutions supporting Order-to-Cash, contract management, billing, revenue management, returns, and service processes.
• Partner with business stakeholders to understand requirements, identify process improvements, and develop scalable SAP solutions aligned with business objectives.
• Lead business workshops, perform fit-gap analysis, document requirements, and create functional specifications and solution designs.
• Configure and support SAP S/4HANA commercial solutions while collaborating with developers and integration teams to deliver business functionality.
• Participate in all phases of project delivery including requirements gathering, blueprinting, design, testing, deployment, and post-go-live support.
• Support business transformation initiatives by leveraging SAP standard capabilities and industry best practices.
• Collaborate with business and technical teams to design solutions supporting evolving commercial and service business models.
• Provide Level 2 and Level 3 production support, perform root cause analysis, and implement sustainable solutions for recurring issues.
• Support integrations between SAP and other enterprise applications and external business partners.
• Maintain process documentation, functional specifications, test scripts, and training materials.
• Stay current with SAP product roadmaps, emerging technologies, and industry best practices to recommend continuous improvements.
• Mentor junior team members and contribute to a collaborative, customer-focused work environment.

What You'll Bring

Required:

• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or equivalent
• 8+ years of SAP experience with strong functional expertise in SAP ECC and SAP S/4HANA commercial solutions.
• Deep knowledge of end-to-end business processes including Order-to-Cash, Contract Management, Billing, Revenue Management, Returns Processing, and Service Management.
• Hands-on configuration experience in SAP S/4HANA Sales and Distribution (SD) and related commercial solutions.
• 3+ years of experience with SAP S/4HANA capabilities such as Advanced Returns Management (ARM), Condition Contract Management (CCM), Revenue Accounting and Reporting (RAR), FSCM Credit Management, and SAP Fiori applications.
• Experience gathering business requirements, conducting fit-gap analysis, developing process blueprints, and creating functional specifications.
• Proven experience delivering projects through the full solution lifecycle including design, configuration, testing, deployment, and production support.
• Strong integration knowledge across SAP modules including FI, CO, MM, Logistics, Service, and Revenue Management processes.
• Experience with SAP integration technologies including IDocs, EDI, APIs, and SAP Cloud Integration solutions.
• Ability to read and debug ABAP code and effectively collaborate with development teams.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment while delivering high-quality solutions.

Preferred:

• 10+ years of experience supporting SAP S/4HANA transformation, modernization, or cloud migration initiatives.
• Experience with subscription management, recurring revenue, usage-based billing, and software commercialization business models.
• Experience with SAP Billing and Revenue Innovation Management (BRIM).
• Experience implementing or supporting SAP S/4HANA Service Management solutions.
• Experience with SAP Business Technology Platform (BTP) and modern SAP extensibility approaches.
• Knowledge of SAP Embedded Analytics, CDS Views, and analytical Fiori applications.
• Experience integrating SAP with CRM, tax, ecommerce, customer portal, and other enterprise applications.
• SAP certifications in SAP S/4HANA Sales, BRIM, Revenue Accounting and Reporting, Service Management, Integration Suite, or related SAP disciplines.
• Experience in medical devices, healthcare, manufacturing, software, or other regulated industries.

Travel: Ability to travel up to 20% domestically and occasionally overseas

Why KARL STORZ?

Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you'll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide.

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